Droid Bionic 3G/4G Dropout

[RoyEP3]

I've had two bionics now and I noticed a difference in 4g from both of them. With my first one, I had constant 4g signal and almost never lost connectivity.

With my new one, I would get low 4g signal. Also, at work I would get 4g signal with my first one. Now my second one never gets 4g signal there at all unless I toggle the airplane mode. And even then, the 4g wouldn't last long and eventually switch back to 3g. I'm desperately hoping this will be fixed in the update. But it seems that this issue is not consistent with all bionics.

 

[trailblazen]

A Verizon network engineer told me this data connectivity problem is fairly common on the aircards and hotspots. Not all, of course, so don't put too much stock in the fact that yours does not have this problem. So with the problem being attested on all of the 4G phones and aircards/hotspots, the new network technology is obviously implicated. It's not an either/or question as if the problem is only a phone problem or only a network problem. It's both. I've had 4 official ROMs on my ThunderBolt and you can see some evolution in how the phone tries to deal with this problem, but the problem still persists. And it is not just a 4G LTE issue but also the eHRPD 3G technology that is being rolled out to handle 4G/3G transitions. Since May, Verizon has agreed to my paying 1/2 price on my data charges until they resolve the problem.

I need to get in on this action. Mine just did it 10 minutes ago for the first time where it dropped 3G. Restart brought it back but if it truely is attributed to the network and I have this to look forward to until they get something out there to remedy this issue then I too would not like to have to pay full price for something they have to fix.

 

[factorygirl28]

I had the same problem. I called Verizon and they told me to turn my phone off and then turn it on again. The problem was fixed..and I felt dumb for calling! At least I know now!

 

[dontlookatme]

Putting ur device on airplane mode then taking it off, should fix it. Or download an app that is called restart connections. It does what it says. If it still doesn't work. On the thunderbolt there is a widget to turn on and off the data connection. Try that. Or go to settings, wireless networks, unchecked mobile network, wait 2 seconds, check it back on. These are quick solutions. But if they don't work. Just restart the device or remove battery.

 

[Linda Lee]

When ever you start feeling like you have a bad device, just take a peek at the other forums and you'll quickly realize that other devices have similar issues and none of them are immune. It's really the best troubleshooting technique you have available to see if the problem is just your device or something bigger like network or OS. I have a Samsung Charge and I've noticed switching as well. Occasionally I also have issues reconnecting data to the VZW network after it's been on Wi-Fi at my home over night. It's random so I don't know why. All in all, I know that this phone has it's issues just like yours and all the rest. I get frustrated sometimes but still amazed at the things they do right for us. I am however looking forward to the possibility of a crapware free all Google Nexus on ICS. That may be sweet to pass up Pun definitely intended

I just 'upgraded' to the Bionic... Had the Moto android 2, rarely was dropped by Verizon network. Now I'm lucky to have any internet conection, as 4g is not availible in my area yet and this phone doesn't seem to like 3g, don't know about 4g yet. Housemate has a Moto Android X and never has network problems (I'm using that phone to key this in). I'm taking it back, it's not the network, it's the device as far as I'm concerned. If it were the network then 3g phones would have the same problem, they're not, at least in my area of NH. And the new Razr's battery can't be replaced just like the iPhone, so that's out as well.

 

[passion4code]

I have also recently updated to the Droid Bionic, and have been experiencing nothing but problems with 4G/3G.

That's wonderful that toggling the airplane mode on or off allows for a band-aid solution, but it's not very elegant, and doesn't fit well with what a smart phone should do

I certainly hope that a solution of sorts will get rolled out in a software update.

 

[idahoguy]

I have also recently updated to the Droid Bionic, and have been experiencing nothing but problems with 4G/3G.

That's wonderful that toggling the airplane mode on or off allows for a band-aid solution, but it's not very elegant, and doesn't fit well with what a smart phone should do

I certainly hope that a solution of sorts will get rolled out in a software update.

I travel for business and have found when I'm in my home area, Boise, I don't have issues with dropping data. I had the phone on 4g and no issues. I switched the past week to 3g to save battery and no data drops. I turn 4g on when I need it. Most places I travel to I don't have data drops but have hit an area in Eastern WI where I have lost 3g for a couple of hours. I"m wondering if the drops have more to do with issues in the network in certain areas not working well with the Bionic?

 

[jcrome04]

I don't live in a 4G area, but I have had my 3G drop out multiple times. Very annoying. Sometimes airplane mode doesn't fix it. Have to reboot the phone.

Located in the Washington state, PNW

Love the bionic though. Screen isn't as vivid as my old DInc. But it's nice

 

[wshwe]

My Samsung Stratosphere has similar issues.

 

[Stelv]

Restart Connections app works about 90% of the time for me on the Bionic. Reboot works for me for the other 10%.

 

[DJJayitoBionic]

I have this issue basically EVERYDAY, when I leave the house. It's as if - once there isn't my wi-fi, the phone takes FOREVER to drop back to 3G. There's not 4G in my area, so that could also be the issue. Is there a fix, yet?

 

[koalabear]

After a month of losing data connection almost every day and getting it back only by power cycling I have VZW sending me a new phone with almost no hope it will work but please let me know if anyone here has had success. I will do likewise.

 

[trekmario]

I have this issue a lot. Only fix is change phonez

 

[newf1492]

Like a lot of you, I had been suffering with dropouts on 4g, 3g, and wifi to the point that the phone was almost unusable for anything but calls, and text. I was about to return the phone for a replacement when I decided to go into the battery management settings. In my case, the battery mode was defaulted to nighttime saver. I changed the mode to performance, and then bought an extended battery. This has been almost 3 weeks ago, and since doing this, I haven't had a single data drop. I think there is a flaw in the battery management logic for nighttime saver that makes the phone think that it's always nightime even during the day, and it periodically drops all of the data connections. I apologize if this has already been covered, but if it helps someone, it's all good.

 

[eugkim]

This other thread was very helpful to me.

http://forums.androidcentral.com/droid-bionic/144779-data-drop-2.html#post1559658

I had 2 bionic replacements without luck Then I saw the above thread, installed the Open Signal Maps, and haven't had any real problems since. It may be blind luck, but it's worth a try.

 

[Sharra]

I had this problem ever since the LTE outage in December, my phone would lose 4g and not pick anything up, even if I toggled airplane mode. Changing to the CDMA only network option would sometimes let me pick up 3g, but sometimes not, generally only a reboot would correct the problem temporarily. I finally got frustrated and called Verizon support, and the engineer had me remove my sim card, and then he said he updated my information on their network, and replace the sim card. Ever since then my phone has been much better, I have not had to power cycle my phone one time so far. I still lose 4g every so often, but it always picks it back up immediately, and it happens very rarely. I was very skeptical when they gave me that explanation, about updating my roaming profile on the switches, but I have to say I am very pleased with my phone again.

 

[snotzzz]

I live a half hour west of Detroit and my 4g will go from blue to white and then drop altogether without even going to 3g. I recently went to Pittsburgh and didn't have this happen ONCE....even driving through the baron wasteland know as Ohio. But when I got home, the problem starts right back up.
Called Verizon and was on with them for almost 2 hours going through different things before the girl reset something on her end for my ohone and fried my sim card. Airplane mode, rebooting, swapping sim cards, none of it works. In fact, I'm amazed it hasn't cut out as I'm writing this.
Verizon doesn't even acknowledge that there is a problem with this, but there are some pretty extensive notes from when I called and went off when she fried my sim card.
Hopefully ICA drops soon and helps solve this issue, but until then I just believe that Verizon's 4g absolutely sucks.

 

[hokiesteve]

I live a half hour west of Detroit and my 4g will go from blue to white and then drop altogether without even going to 3g. I recently went to Pittsburgh and didn't have this happen ONCE....even driving through the baron wasteland know as Ohio. But when I got home, the problem starts right back up.
Called Verizon and was on with them for almost 2 hours going through different things before the girl reset something on her end for my ohone and fried my sim card. Airplane mode, rebooting, swapping sim cards, none of it works. In fact, I'm amazed it hasn't cut out as I'm writing this.
Verizon doesn't even acknowledge that there is a problem with this, but there are some pretty extensive notes from when I called and went off when she fried my sim card.
Hopefully ICA drops soon and helps solve this issue, but until then I just believe that Verizon's 4g absolutely sucks.

I have this problem sometimes at work. It doesn't seem to happen at home. I suspect a lot of the data dropout problems are in Verizon's network and are possibly related to hand off in the hybrid cdma/lte network.

Sent from my DROID BIONIC using Android Central Forums

 

[HopeMcCloud]

Bionic two years old. Current os. Verizon JUST upgrade d towers to 4g. Problem began at same time. getting worse. Do i get an iphone? Do i tell Verizon? Is it bionic? Is it Android os?

 

[HopeMcCloud]

Rural community. Problems began when Verizon added 4g. No problem in city where 4g is strong. No problem if only 3g. Drops data every fifteen second s.OS up to date. Fix available????