DROID TURBO 5.1 Lollipop: Audio from Media (Music, Videos) not playing over speaker

[Raleigh Voight]

I can't hear video anymore, but I know the speaker still works. I've already done a FDR, and checked all the volume settings..... Now I need anyone's help.

Posted via the Android Central App

 

[bweave17]

Re: DROID TURBO: 5.1 Lollipop Update

Raleigh Voight - not sure if it will help but I have had issues with my Turbo and the sound not working - years ago another phone had the same problem and the fix was to download Audio Manager app and set volume there one time. All problems stopped - same thing worked on my Turbo.

No idea why but it seemed to work for me

 

[Raleigh Voight]

Re: DROID TURBO: 5.1 Lollipop Update

Thank both of you for your response. I've tried several videos, streaming and ones I had and nothing.

I'm try that app now.

Posted via the Android Central App

 

[anon(5384869)]

Re: DROID TURBO: 5.1 Lollipop Update

I can't hear video anymore, but I know the speaker still works. I've already done a FDR, and checked all the volume settings..... Now I need anyone's help.

Posted via the Android Central App

Have you tried changing the volume from Settings>Sound & Notification?

 

[Raleigh Voight]

Re: DROID TURBO: 5.1 Lollipop Update

Roger that, tried everything. The audio manager was a no go. Grrr

Posted via the Android Central App

 

[anon(5384869)]

Re: DROID TURBO: 5.1 Lollipop Update

So it's a problem specifically with videos? Do other "media" like music play? Is it app-specific? Have you tried different video-playing apps?

 

[Raleigh Voight]

Re: DROID TURBO: 5.1 Lollipop Update

Plays through head phones, no mp3 or steaming music works either

Posted via the Android Central App

 

[anon(5384869)]

Re: DROID TURBO: 5.1 Lollipop Update

Plays through head phones, no mp3 or steaming music works either

Posted via the Android Central App

What did you do yo verify your speaker works? Aka, how do we know it's not a speaker issue?

 

[Raleigh Voight]

Re: DROID TURBO: 5.1 Lollipop Update

Different notifications, I can hear. When it first booted up, I can hear the droid song in the initial boot. Very weird. Next stop is Verizon

Posted via the Android Central App

 

[anon(5384869)]

Re: DROID TURBO: 5.1 Lollipop Update

So we know that "Media volume" is up, but no matter what video or mp3 plays, it won't play via the speaker...We know the speaker is fine because we get notifications and system sounds from it...and you've tried a factory reset...

Yup, at that point I'd be on my way to VZW too. Sorry we couldn't help, bro...

 

[Raleigh Voight]

Re: DROID TURBO: 5.1 Lollipop Update

Hooah, thank you for your time

Posted via the Android Central App

 

[Ry]

Re: DROID TURBO: 5.1 Lollipop Update

So we know that "Media volume" is up, but no matter what video or mp3 plays, it won't play via the speaker...We know the speaker is fine because we get notifications and system sounds from it...and you've tried a factory reset...

Yup, at that point I'd be on my way to VZW too. Sorry we couldn't help, bro...

Hooah, thank you for your time

Posted via the Android Central App

Yep. I'd take it in.

 

[carhopper]

I have the same problem after the update.

 

[scootchu]

All of my audio, notifications and ringtones are waaaaaaay lower. Got off the phone with Motorola Level II support. Wiped Cache, but problem is still there. Was fine before "upgrade". Now I can't hear my ringer if my phone isn't a foot from my ear.