I have a Droid X running Android 2.3.4. I have had WeatherBug (free version) installed for a long time now. Yesterday, there was an update in Google Play. I attempted to upgrade and got a "Duplicate provider authority." error. I decided to completely uninstall WB and start from scratch, but I am still getting the same error, and can't install it at all now. Help! What am I missing here? Thanks for any pointers.
"Duplicate provider authority" error with WeatherBug
- Thread starter cgtyoder
- Start date
Just got a response from WB tech support:
(This was after I submitted this problem to them a few days ago, and then sent me an email asking for the exact info which I had sent them in the first place! Yeesh...)
Thank you for your email. We have created Case #: 00196738 for your reference.
We are aware of this issue and our engineers are currently working on the problem. We do not have a completion date yet for when it will be fixed, but we will get this resolved as soon as possible.
We are aware of this issue and our engineers are currently working on the problem. We do not have a completion date yet for when it will be fixed, but we will get this resolved as soon as possible.
(This was after I submitted this problem to them a few days ago, and then sent me an email asking for the exact info which I had sent them in the first place! Yeesh...)
I too got an e-mail reply from support today (although no case number yet). Hopefully we'll see a resolution soon!
WeatherBug updated the app today - I was able to install it and all is working again for me. Hope it does the same for others here.
mrsmumbles
Well-known member
- Oct 5, 2013
- 4,281
- 6
- 38
At the very bottom of the download page, there's a link to email the Dev.
Sent from my LG870 via Tapatalk 2
This should work..
1. go to Android's App Management screen (Menu / Settings / Applications / Manage Applications), select Running, click on Play Store, click Clear Data
2. repeat for the Download Manager application
3. reboot the phone
1. go to Android's App Management screen (Menu / Settings / Applications / Manage Applications), select Running, click on Play Store, click Clear Data
2. repeat for the Download Manager application
3. reboot the phone
THANK YOU!!! I was able to update it after going into Running and stopping it! thank you thank you! 
THANK YOU!!! I was able to update it after going into Running and stopping it! thank you thank you!
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