Duplicate sounds due to mirrored SIM

[Kelington]

Heya folks. Ooooold member, new Android.

I have the S23 Ultra and everything's going pretty great but I can't figure this one out. See attached for what I mean.

Thanks in advance!

 

[B. Diddy]

Hi, welcome back! What's the exact issue? Are you trying to turn off the notification for one of the SIMs?

 

[fuzzylumpkin]

I'm familiar with using dual-SIM, but it looks like you only have one SIM... unless you say what the actual issue you're having is, no one can help you.

 

[Kelington]

Sorry. The issue is that I only have one SIM. Not sure where the second one is coming from as it's only showing the one in Settings under SIM management.

 

[B. Diddy]

The S23 has both physical SIM and eSIM support: www.samsung.com/ae/support/mobile-d...-have-sim-card-slot-or-does-it-support-e-sim/. Are you saying that you never activated the eSIM, and yet it's giving you duplicate notifications for things like text messages? Or are you only seeing the two listings in that menu?

 

[mustang7757]

Go to settings>connection>sim manager
What do you see there ?

 

[fuzzylumpkin]

My guess is that you put your single SIM into the slot for SIM 2. What does it say when you go to your SIM manager?

 

[Kelington]

My guess is that you put your single SIM into the slot for SIM 2. What does it say when you go to your SIM manager?

I've never had a physical SIM. SIM manager menu attached.

 

[fuzzylumpkin]

From that screenshot it looks like it is picking your eSIM up as SIM 2 as I suspected, minus the metal lol. It is probably coded to reserve SIM 1 for a physical SIM.

I can't test because I don't have an eSIM, but if it isn't causing you any actual problems I wouldn't worry about it. You could always submit a bug report through Samsung Members.

 

[mustang7757]

That's normal what you see , my Fold 4 has esim

 

[Kelington]

Interesting. Thanks!

 

[puch96]

That's normal what you see , my Fold 4 has esim View attachment 351611View attachment 351612

My wife's S23 Ultra is also using eSIM with Tmobile and she also has dual notifications (SIM 1 and eSIIM 1). As if the phone has 2 SIMS. I think it may be a software issue. When SIM1 (physical SIM) is NOT inserted, it should not show both SIMS in the notifications sound settings.... Just my thought.

 

[mustang7757]

My wife's S23 Ultra is also using eSIM with Tmobile and she also has dual notifications (SIM 1 and eSIIM 1). As if the phone has 2 SIMS. I think it may be a software issue. When SIM1 (physical SIM) is NOT inserted, it should not show both SIMS in the notifications sound settings.... Just my thought.

I think it gets triggered when using a Esim to show sim slot available, my s23u with Att sim doesn't show this