Easy mute and Do not disturb not working as expected

[ljs007]

6 hours ago
I'm faierly new to Android after spending 10 years or so with iPhones, have been using my S10 for a month or so and all is good. I have a could of issues though and wondered if anyone can help.



1) I've set Do Not Disturb to come on each night betweek 10pm and 7am which it does, thing is though the phone still chimes in the night with notifications from some Apps such as Google Play. I've checked settings and don't have any exceptions set so why are apps ignoring the Do not disturb?



2) I have Easy Mute turned on but when the phone rings and I place my hand over the screen to silence it nothing happens, if I turn the phone to lie flat it stops ringing but not by placing hand over screen.



Any advice please?

 

[mustang7757]

6 hours ago
I'm faierly new to Android after spending 10 years or so with iPhones, have been using my S10 for a month or so and all is good. I have a could of issues though and wondered if anyone can help.



1) I've set Do Not Disturb to come on each night betweek 10pm and 7am which it does, thing is though the phone still chimes in the night with notifications from some Apps such as Google Play. I've checked settings and don't have any exceptions set so why are apps ignoring the Do not disturb?



2) I have Easy Mute turned on but when the phone rings and I place my hand over the screen to silence it nothing happens, if I turn the phone to lie flat it stops ringing but not by placing hand over screen.



Any advice please?

Hi, welcome!
possible a bug in DND, and strange that mute doesn't work with hand over but flipping does do same . I don't know if you want try a factory reset and see if both issues get fixed ?

 

[Laura Knotek]

Are you running the beta Android 10 on your S10?

 

[ljs007]

No still using the general release 9

 

[monkeycsk]

i just got my new note 20 ultra 5g, easy mute with the hand over the phone also does not work for me. i am running the latest android 10