Essential Order and Shipping Thread

[anon(661246)]

Wow. WTH!!! This is crazy./ They are having serious problems.

i was charged the 23rd and have NOT bought the camera and have NOT received any emails about shipping. If I do not have the phone by Saturday I have to cancel. No joke. I won't have time to actually evaluate the phone before I leave the flipping country.

Where are you going?

 

[Final-MacGyver]

Phone has been taken down on Amazon and amazon pre orders are getting cancelled automatically

//uploads.tapatalk-cdn.com/20170828/7c0e1788148b4042d00f1509db2b3e77.jpg

That's not good....

 

[maverick96]

Wow. WTH!!! This is crazy./ They are having serious problems.

i was charged the 23rd and have NOT bought the camera and have NOT received any emails about shipping. If I do not have the phone by Saturday I have to cancel. No joke. I won't have time to actually evaluate the phone before I leave the flipping country.

No such thing as cancelling with Essential. So, you're stuck with it if they ever ship it.

 

[bhvol]

Well today's excuse to me from Ana after sending her my order number was " at this time , this order has not been pushed to the warehouse so it is currently pending that push. Once it has been sent to the warehouse and assigned a tracking number, you will receive another email.."

I have no idea what this means???

Also, my Amazon order got cancelled as well.

Until we get someone like the Verge or one of the other popular tech websites to report this stuff, nothing will come from Essential.

 

[maverick96]

Essential is a joke. The way they are handling things is horrible

 

[GuyWith4Kids]

The phone has been removed from the Amazon site all together as far as I can tell.

 

[Silverberg]

Demand is outstripping supply. This is the busiest time for the Asian manufactures. The manufactures have long relationships with Apple, Samsung etc. Essential is not able to leverage them to get there phones manufactured. Im sure that's why they wanted to get them out in early summer.

Maybe i should sell mine on Amazon for $1000.00....just kidding.

 

[markwebb]

The phone has been removed from the Amazon site all together as far as I can tell.

Yes: being reported on Twitter, Reddit, etc.

 

[fernandez21]

Still up on Best Buy for the 8th.

 

[markwebb]

Still up on Best Buy for the 8th.

If I'm desperate, but I would have to pay tax and then restocking fee if I didn't like it.

 

[ctonylee]

It's back on Amazon

 

[bhatech]

It's back on Amazon but you have to pre order again since previous pre orders are cancelled

 

[fernandez21]

If I'm desperate, but I would have to pay tax and then restocking fee if I didn't like it.

Tax yes, restocking fee, I don't think so. At least I have never been charged one.

 

[markwebb]

Tax yes, restocking fee, I don't think so. At least I have never been charged one.

Best buy now has restocking fees in effect: I did a test order and was alerted about a restocking fee.

 

[bhatech]

Best buy now has restocking fees in effect: I did a test order and was alerted about a restocking fee.

Best buy yes, Amazon no for unlocked phones.

 

[markwebb]

Best buy yes, Amazon no for unlocked phones.

Correct: my reply was to the best buy poster fernandez21.

 

[fernandez21]

Best buy now has restocking fees in effect: I did a test order and was alerted about a restocking fee.

Wow, that sucks. I'm going to have to watch it next time. This along with unlocked phones still having a 14 day return window even if your an elite members really takes away the advantages of going through them.

 

[markwebb]

^^^yeah, I haven't bought from them in months and try not to because of this.

 

[y2jdmbfan]

No updates for me so far today. Paid for in full on the 18th.

 

[fernandez21]

Yup, nothing here either. This is going suck, I bet the Note 8 will be released before I get mine, heck maybe even the iPhone 8.