External Speaker "crackling" noise?

[denison_phil]

Hello, I also have this problem. I have only noticed it when using YouTube, it is always at the exact same part of the song, I have tried it with and without the beats software but that doesn't seem to make a difference. Interestingly it happens when I play the song through my headphones so it must be a software issue with the phone. What do I do?
Phil

 

[Y2Dre]

Hello, all.

As the OP, I thought I would give you an update. It was definitely a hardware issue on my phone. I went and exchange the device for a new one and the popping speaker is all gone! The new one works like a champ!

Thanks to everyone that responded!

I was gonna dismiss this issue. But, after thinking about your results...I'm about to do the same thing. I just called Best Buy and they will be expecting me later today for a swap. I'm still in the "show off my phone" phase and who wants to deal with crackling sounds when I'm trying to explain how badass this phone is? Thanks for the advice!

--Andre

 

[smooth4lyfe]

Maybe yall can try this:
1. Disable Beats Audio
2. Use this app called Volume+ for volume enhancement, its a pretty good app
https://forums.androidcentral.com/e...nav_result#?t=W251bGwsMSwyLDNd&token=c75K9YAo

Hope yall can get this resolved

 

[EverNap]

Can anyone that's facing the problem, post the youtube video where the 'crackling' noise is most apparent to you? It'd be nice to have a reference to check if my speaker's screwed up, instead of realizing this a few weeks after the return period.
Thanks

 

[denison_phil]

Re: External Speaker "crackling" noise?

The system update doesn't seem to have fixed it.

 

[Yul37]

my phone does the same thing this is my second htc one and its still making crackling noise

 

[alexgonz615]

That happened to me look at the top of screen see uf u have an icon with a headset on it. If u do u need to turn off the seeting for hearing aid . After i did this crackling sound was gone ..

Posted via Android Central App

 

[alexgonz615]

Its under settings then call setting then hearing aids un check box

Posted via Android Central App

 

[htcrazy]

Its under settings then call setting then hearing aids un check box

Posted via Android Central App

I have no such setting on my HTC One Developer Edition. I checked every available setting. Can you post a screenshot of this setting?

 

[CKR910]

I would like to clarify this issue for you.
If it is a light crackling in the background or a hissing it is the music source itself.
Whenever you play a audio file with a low bitrate (steaming radio, youtube2mp3, etc.) the quality is sub par however this cannot be heard on an OEM speaker.
Now if you play this same audio file on a high end, or high quality sound amplifier you will notice the background noise.
If you turn off beats the audio is now going through an onboard A/D converter which is sub par to the beats isolated system.
For more information you can google how mp3 file compression works.

Beats Audio: Explained! - YouTube

 

[Ian Bennett]

It's the beats audio....if you turn it off in setting then it stops

Posted via Android Central App

 

[punn81]

I had the same thing happen 2 weeks after I got the phone except it was all the time!! Couldn't even hear people during phone calls!!! Took it back and got a warranty exchange... Now I've had my 2nd one for 2 weeks and just yesterday noticed it again!!!:-( The first time it was just the top speaker but this time it's both!!! I talked to HTC yesterday and they said they're unaware of any speaker issues!!!??? So I got a new one on the way again!!! Third times the charm hopefully!!!

 

[Daniel Pinner]

I had this issue, well not with NY first HTC One, I got it replaced due to camera taking blurry images. My second one was actually a massive crackling in my BOTTOM speaker. Especially with the ringtones, I was just going to ignore it cause I couldn't be bothered getting a repair again. But every morning when my alarm would go off I would think, that speaker is F**king faulty!! And had to return it. I received my third and the speaker is OK. But... Nothing compared to the speakers on my first one, they were so crisp and clear. I miss them and miss being a show off with them.

Posted via Android Central App

 

[Kyle Wiese]

I am having the same issue........................ Wtf

 

[mackasha]

Hi guys, I tried to use this app call "Android Speaker Cleaner" seem it work fine to me at the moment.

 

[RyGuy612]

Hi, I have this problem as well and I noticed that because I work in a very dirty steel fabrication environment that small metallic shards are getting attracted to the speaker magnet and going into the actual speaker assembly area. It got to the point where I couldn't even hear people when they called and that was the final straw (it is after all a phone). It happened to me twice and I just recently sent it in to HTC for the second time to get it repaired under warranty. I hope this helps, if you live/work in a clean environment there shouldn't be a problem.

 

[Mobilestash]

There is definitely a crackle.

Posted via HTC One M8

 

[wickeddHtcOneM7]

I've bought HTC One M7 4 months ago..first 2 months was O.K. Then upper external speaker have very very crackling noise (somethimes i barely hear my ringtone). I return it to the shop for service.

Service note : "Problem is solved by giving the user a new device".

OK, I got new device month ago. Now the same problem starts again,now with lower speaker.

I run some tests with "beats sound" off and on,same problem,in both modes. And also with htc guide,checking left channel speaker and right channel speaker.
Problem is with right channel speaker. I will return it to the shop for service again,I hope that they will contact HTC about this f---ing issue..

 

[amebb]

Re: External Speaker "crackling" noise?

Has anyone found a solution to this issue ???

Everyone is complaining about the speaker not being clear but no one has found a cure ...??

It can be two things....

a) Damaged or blown speaker
b) Faulty daughter-board.

Many people feel its an issue with the updates etc..... that really would not cause issues with the speakers.

Also, disabling beats is not really the answer - just a short term fix.

Its like having a fast car with a top speed of 200mph but, the car is restricted to 30mph! - whats the point lol

so, does anyone have any better ideas to what the solution might be??


Thanks

 

[speedfreek64]

I've had 3 different M7 ' s with speaker problems. At first I thought I must be hard on the speakers somehow but after replacing the 1st phone I've made a point to keep the volume low and use ear buds for music or YouTube and I still had issues. Very irritating because I bought this phone because of the "boom sound" speakers

Posted via Android Central App