Factor reset question

[MalinoisK9]

Since the update to 5.0 my battery life has been hit or miss. Sometimes it seems normal other times sot is terrible. Also the Android operating system usage is beating sot for battery usage. Would backing up to Keis work for restoring the phone? Guess not knowing what is causing the issue would it be wise to put everything back on the phone from that backup? I'm new to andriod and trying to make this as painless as possible.

 

[t11rmh]

Use Kies to back up your phone before doing a factory reset. Then use it to restore stuff after the reset. If you have an SD card then all the stuff on that will be o.k. during the factory reset.

Posted via the Android Central App

 

[MalinoisK9]

Thanks! Would I or should I pull the SD card before the rest?