factory reset questions

dusterdude

Well-known member
Jan 26, 2015
50
0
0
Visit site
im having a problem with viruses and/or adware,i probably downloaded these by mistake.if i do a factory reset,will that remove these issues from the phone and will i lose my contacts and apps that i have on the phone?if i will lose my contacts,is there somewhere on the cloud i can move them to then put them back on the phone once the reset is finished?thanks
 

dusterdude

Well-known member
Jan 26, 2015
50
0
0
Visit site
question,if i backup to cm backup,will i also backup the virus/adware im having issues with and therefore reload the same problems
 

belodion

Co-Ambassador Team Lead
Moderator
Jun 10, 2014
39,327
223
63
Visit site
Resetting will not necessarily eradicate bad stuff. Do not use Auto Restore of apps, and be careful what apps you download subsequently. If still no good, it may be necessary to reflash the stock ROM.
But we're getting ahead of ourselves. First, try the recommendations here:
[Guide] Malware / Adware / Popup Removal
http://forums.androidcentral.com/showthread.php?t=630081
 

DopeyTinus

Member
Jun 10, 2015
5
0
0
Visit site
im having a problem with viruses and/or adware,i probably downloaded these by mistake.if i do a factory reset,will that remove these issues from the phone and will i lose my contacts and apps that i have on the phone?if i will lose my contacts,is there somewhere on the cloud i can move them to then put them back on the phone once the reset is finished?thanks

Honestlybi had a virus in file manage delete file that seem off you can open like that I did it got rid of my virus
 

Forum statistics

Threads
941,519
Messages
6,909,230
Members
3,157,950
Latest member
A_Brayshaw