failed sending photo mms

[fraliex]

I'm having issues with sending a screenshot via MMS. It keeps message "Not sent. Touch to try again."

Anyone else having this issue?

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[Golfdriver97]

Which carrier do you have?

 

[Mike Pelini]

Also having this issue. On AT&T

 

[fraliex]

AT&T also.

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[SteelGreek]

This happened before with BB10 devices. The fix was to manually enter the server settings for sms/mms to the device

I can't confirm since I'm Priv-less but it worked before... give it a shot

 

[Laura Knotek]

Do you have mobile data turned on? MMS won't work using WiFi.

 

[fraliex]

On the next generation APN it looks like the mms settings are correct but I've sent issue to attcare on Twitter. And, yes I've attempted with WiFi connected and turned off.

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[SteelGreek]

Have you tried pulling the battery??


(I kid, I kid)

 

[Mike Pelini]

I have turned wifi off and on and mobile data is turned on. It was working yesterday now it is not working at all. Did manual APN setting and am receiving some group MMS but cannot send photos in group or individual SMS

 

[Mike Pelini]

Update: installed an app called Textra and now everything is working as long as I use that app as my default SMS app

 

[fraliex]

I also tried a custom APN and no dice... :-(

Even tried to reset to default the APN.

AT&T twitter attcare sent me to a support url but "my device isn't supported via that tool" message on the site. #fail

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[Mike Pelini]

Update #2: Messages are now failing to come in through Textra. Got the same response from AT&T twitter.

 

[zocster]

odd, I use hangouts on my droids... hasn't failed yet ...

 

[Mike Pelini]

I can send MMS fine but am receiving them only sporadically. I have tried rebooting, removing the sim card, and manually entering the APN settings. Any other suggestions?

 

[fraliex]

odd, I use hangouts on my droids... hasn't failed yet ...

Hangouts uses data via Google Voice, from my understanding. While standard SMS and MMS are based in the carrier voice network.

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[fraliex]

I'm fixed!!!!!!

AT&T called me today and he had me power cycle the device, then it started working. He wouldn't tell me what exactly needed done to fix. But he slipped about needing to add a billing codes related to HD Voice that has been done with SMS/MMS issues on HD Voice.

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[lonestar1135]

I'm fixed!!!!!!

AT&T called me today and he had me power cycle the device, then it started working. He wouldn't tell me what exactly needed done to fix. But he slipped about needing to add a billing codes related to HD Voice that has been done with SMS/MMS issues on HD Voice.

Posted via the Android Central App

So it's something they have to do on their end? Because I've reset my device multiple times and still have the issue

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[Mike Pelini]

Just got off with AT&T and they disabled HD voice and everything seems to be working for now. He said there seems to be an issue with the current software and HD voice

 

[zocster]

Wow that's amazing ... who knew HD voice would have such impact on MMS?

 

[aitt]

Have turned off enhanced 4G LTE services and it works but now my phone is going ape **** flickering running extremely hot.

There's something serious going on.

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