bigguynh.....its totally you. You couldn't possibly return 18 phones across 3 different manufacturers, 4 different OS with a legit reason. And all you want is out of your contract? to do what go to at&t and do that to them? dont get a smart phone, you cant handle the smartphone.
Since some of you think it is me, well I finally got it fixed, and here is what they did:
Spoke to a Regional Manager about the issue. He came up with an old way of fixing this problem. They used to take you " Off the grid" and put you back on. What they did was completely remove me from the Verizon network, Number, data everything, and then put me back on.
Well, since they did this I have had absolutely no problems. The Smartphone is working just as it should.
I have only had to take the battery out because of it freezing up due to a download of a document, nothing more than that!!!