Whenever I try to factory reset my OneTouch Fierce 2, nothing happens. This happens no matter what method I use to factory reset. When I do it through the settings menu, the phone just turns off, boots up to the Fierce splash screen, then turns off again. If I try to do it with the power and volume buttons, it just turns back on without loading any sort of recovery screen. Either way the phone still has all of my settings and data that I want wiped. I can't seem to find anyone else with a similar problem after hours of searching on Google. How do I fix this?