21stNow
Well-known member
- Feb 15, 2013
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Coming from a Motorola Photon on Sprint. I probably will be leaving sprint even though it has unlimited data, I have never even reached 2 GB. The question becomes AT&T or Verizon, I have heard bad things about Verizon in as much as they disable features and AT&T having problems with updates. What do you folks think?
Both of the things that you said are true about both carriers. It seems that VZW disables more features than AT&T does. They both lock bootloaders AFAIK. They both are slow with updates, but it seems that VZW is slower than AT&T.
That said I prefer AT&T, though my experiences haven't been perfect with regards to customer service. At least my customer service calls to AT&T have been due to an issue that I caused or a general question that I had in most cases. Most of AT&T's issues are training related; new information trickles slowly to their customer service reps. My customer service experiences with VZW all have been because of issues that they caused and they can be slow to resolve them.