Question Frozen Bar Code

Pagi

New member
Dec 23, 2023
3
0
1
Please Help
My Samsung phone was off and all of a sudden the screen came on.
Now I have a black screen with a small bar code.
I tried doing everything and nothing.
I cannot switch if off, the bar code just stay there. Screen is frozen.
The only things that is working are the volume buttons, when I push the volume up button the bar code becomes brighter.
How do I get rid of the bar code and be able to use the phone again?
 
Welcome to Android Central! Which Samsung phone? Can you take a picture of the screen with another device and show it here?
 
Last edited:
  • Like
Reactions: Laura Knotek
Please Help
My Samsung phone was off and all of a sudden the screen came on.
Now I have a black screen with a small bar code.
I tried doing everything and nothing.
I cannot switch if off, the bar code just stay there. Screen is frozen.
The only things that is working are the volume buttons, when I push the volume up button the bar code becomes brighter.
How do I get rid of the bar code and be able to use the phone again?
Welcome to AC!
Which Samsung?
 
  • Like
Reactions: Laura Knotek
The Samsung A21S
Se attached what I have on my screen and it just like hanging.
I cannot do anything
 

Attachments

  • Screenshot_20231224_091749_Drive.jpg
    Screenshot_20231224_091749_Drive.jpg
    50.4 KB · Views: 6
The phone was off, I did not handle it for about 30 min. and the next min. the screen came on with the bar code .
I have tried pressing power and down together, nothing.
I can't reboot, turn the hone off, nothing!
 
Did you also try keeping the Power and Vol Down keys pressed for up to 30 seconds?

Also, that screenshot (which is extremely small and low resolution) looks like there's some text at the top of the screen. What does that say?

Are you able to post a better quality image?
 

Trending Posts

Members online

Forum statistics

Threads
955,948
Messages
6,966,184
Members
3,163,439
Latest member
Freddymacias