Galaxy ace II cannot charge when screen off?

[Didadroid]

Help me, my galaxy ace II cannot charge when offline. It's always restart if I plug charger. [JB official & Rooted]

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[Kelly Burby]

Help me, my galaxy ace II cannot charge when offline. It's always restart if I plug charger. [JB official & Rooted]

Sent from my GT-I8160 using AC Forums mobile app

Well, I am getting a feel that the culprit might be an application. Well I am going to prefer you is do a complete factory reset if this problem might be arising because of the application then it's surely going to help you out.

 

[B. Diddy]

Welcome to Android Central! You're rooted and running Jellybean--is that an official Jellybean version from Samsung for that exact phone, or is it a custom ROM? If it's custom, then I would suspect a problem with the ROM.

Are you using the original charging cable and plug for the phone? There's an off chance that a 3rd party cable could cause some problems, although I think this is much less likely than what I mentioned above. Still, it'd be best to use the original cable (or an official replacement).

Posted via Android Central App--please excuse the brevity and any typos!

 

[Didadroid]

Well, I am getting a feel that the culprit might be an application. Well I am going to prefer you is do a complete factory reset if this problem might be arising because of the application then it's surely going to help you out.

Yeah, I think I have to doing factory reset if the problem can't solved. Thankyou

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[Didadroid]

Welcome to Android Central! You're rooted and running Jellybean--is that an official Jellybean version from Samsung for that exact phone, or is it a custom ROM? If it's custom, then I would suspect a problem with the ROM.

Are you using the original charging cable and plug for the phone? There's an off chance that a 3rd party cable could cause some problems, although I think this is much less likely than what I mentioned above. Still, it'd be best to use the original cable (or an official replacement).

Posted via Android Central App--please excuse the brevity and any typos!

Thankyou, yeah that is an official jelly bean from samsung for my phone. And of course, I usually use the original charging cable. I think it's because the application that I installed after rooting. Btw thanks

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