Galaxy Note 3 - Weird message with battery charger

[phshromn]

I think the issue is with the OEM cable as stated above. I have a "true" USB 3.0 cable and it fits much more snug than the OEM. I would recommend going to your local computer store and purchasing a new USB cable.

 

[bobodobo]

All of a sudden I'm getting this message no matter what combination of cables, chargers and wall outlets I use. Never had any problem with any combination before.

Found the fix on another forum; can't find it again or I'd gladly give credit to original answers. Take off the back plate to the phone and using Phillips 00 (can be purchased at radioshack as a kit) tighten all screws a quarter of a turn. Finished about ten minutes ago... problem solved.

This didn't work for me but it took me down the right track. By torquing the cable counter-clockwise while plugged into the phone I can find one sweet spot where the phone will charge, in fact at the normal rate. (BTW tightening those screws DID help me out a few months ago when the GPS wouldn't work at all, that made the problem go away immediately.)

So it's obviously not just a compatibility issue. It's a connection issue between the cable / charging port / power supply system on the phone. No amount of new cables, hard-resetting or software updates is going to help, at least in my case. Whether I can find a workable permanent solution that doesn't involve holding the cable 'just so', we'll see.

 

[Nicole Roewer]

I have two Samsung cables I use in the house (for my Galaxy Alpha), and a motorola charger I use in my car. My husband has the same one in his car (for his galaxy s4). On Jan 5th I plugged my phone into the car charger and got a "Power Sharing" message. "You must download the app in order to control the amount of power shared. If you connect your device to another device with the Samsung Power Sharing Cable EP-SG900 without the app, the entire battery amount will be transferred to the other device. Connect to Samsung Apps and download the application." After that it would connect and disconnect sporadically and not charge. When I got home, I tried both Samsung chargers. While I didn't get the error, the phone would still connect and disconnect sporadically and not charge. So I took it in the AT&T and they replaced tried their charger. No go. Took it to a different AT&T (to do a warranty exchange) and their charger worked. So he sent me home with that one. Got home, plugged it in... no charge. Received replacement phone in the mail (used old battery)... same exact problem. So we figured it must be a bad battery connection. Just tried the new battery...no go. WTF is going on? Was there an update that totally jacked up my phone's charging abilities? I know it's not the same error, but it's a similar problem starting at the same time. My husband is having zero issues with his s4 and car charger. Am I to believe that all of the sudden, my two Samsung cables (plus the new two) AND car charger all went out at the exact same time? I'm so irritated at this point!

 

[myersge1]

Reviving an old thread just to tell how I got mine charging again. After reading some of the responses above about the newer cables fitting snugger, I placed my phone (with the charger cable plugged in) face up on the table but with a book under the charger cable just back from the phone connector so that the weight of the phone pushed the connector slightly towards the face of the phone. Presto, phone charging normally.

I assume the phone's connector gets bent a little each time I insert the cord and after a year or so it doesn't fit so snug and makes a poor electrical connection. This will do the trick until you find a new cord that fits more snugly.