Galaxy Note 8 Upgrade Link For $425 Off Not Working?

[anon(238680)]

Got an iphone. See you on the other side.

www.imore.com

 

[vnmous1]

$425 off is NICE, but IMHO...especially with what the Note 7 owners had to go thru, the Note 8 should be FREE with proof of Note 7 purchase. Just my .02 cents

Mmm, they replaced my phone, then bought it back... along with the peripherals... gave anyone that asked for it a "gift" toward a 3rd phone and then allows a huge amount in a trade allowance towards the 8.

Not seeing the issue here.

Personally, I sold my S7edge for the same amount as the trade-in, bought a used S5 for $50 and got $240 in trade from it.

Plus the BB $150 discount.

Plus the Gear 360.

I'm thinking Samsung and I are square.

Plus I really like the Note 8.

Bj

 

[ImaCeleryStalker]

I have been in same issue except it started on the 22nd! The link No matter what I did would not work(former note 7 link). I sent an email asking for help and received a response that my issue was being sent to the appropriate department and would hear back in 24 hrs. On 9/24 knowing it's the last day for the free gifts I tried again and the link as you all know was still down. I then emailed again telling my problem again but now adding in that I'm really upset as I was now at the deadline. I have heard nothing back and I'm really upset. I would have just called but side effects from a surgery I had in my neck almost two weeks ago has left me with no more then a raspy whisper. Ok what to do now.

 

[Deputy1]

I wanted to do the trade in for Note 7 owners, but ended up going into T Mobile and they have me the same $425 that Samsung wouldn't give me because I wanted to trade in my S8+. Unfortunately, they didn't have the unlocked version that I wanted, but I'm good with what I got.

 

[spydersilk]

May have been answered, but the promo seems to good to me true in the following circumstance. I go buy one of the listed devices that show a $425 trade in value from Craigslist for as cheap as I can find that is in great condition, seen some for 80, for example, I added a Lg G4 just to see, and it said -$425 credit.
The cheapest phones I can find are usually Sprint, however I'm on T-Mobile.

My question is, will I still get the credit if I turn in a sprint phone but choose a T-Mobile phone from Samsung's website

 

[TheDonJ77]

May have been answered, but the promo seems to good to me true in the following circumstance. I go buy one of the listed devices that show a $425 trade in value from Craigslist for as cheap as I can find that is in great condition, seen some for 80, for example, I added a Lg G4 just to see, and it said -$425 credit.
The cheapest phones I can find are usually Sprint, however I'm on T-Mobile.

My question is, will I still get the credit if I turn in a sprint phone but choose a T-Mobile phone from Samsung's website

Yes, it doesn't matter what phone the carrier is on. Check out the FAQ's under the trade in page

 

[trucksmoveamerica#AC]

$425 off is NICE, but IMHO...especially with what the Note 7 owners had to go thru, the Note 8 should be FREE with proof of Note 7 purchase. Just my .02 cents

Samsung went above and beyond on the note 7 recall. The only thing that Samsung was legally required to do was take the phone back and refund you your money. We all know most people scored several promos, a lot got to use a new phone in between recalls for free, got account credits, received $100 credit if stayed with Samsung, and now the $425 credit towards a note 8. Last year with credits and all the promos, I got around a $1,000 free, and could have gotten another $425 trade in this year. Then there were some that never returned their phones, from what I've read, those people got their money back and Samsung never did a charge back for no phone returned.

I think Samsung did more then enough on the note 7 issue. There were some issues, which are to be expected with a world wide recall, and most were probably because people were impatient and Samsung does not do a good job communicating, but in the end it was taken care of. Like the other guy, Samsung and I are square here.

 

[ol_jackburton]

Yes, it doesn't matter what phone the carrier is on. Check out the FAQ's under the trade in page

Do you remember what it said, i turned in a T-Moblie S5 and bought a Verizon Note 8

 

[TheDonJ77]

Do you remember what it said, i turned in a T-Moblie S5 and bought a Verizon Note 8

Not verbatim but I know it doesn't matter what carrier the phone was on you turned in as long as it met the physical requirements.

 

[ol_jackburton]

Not verbatim but I know it doesn't matter what carrier the phone was on you turned in as long as it met the physical requirements.

Thanks, i think i misread your post. I read it as "it does matter" but you actually wrote "it doesn't matter"

 

[TheDonJ77]

Thanks, i think i misread your post. I read it as "it does matter" but you actually wrote "it doesn't matter"

My bad..

 

[Dankees]

Has anyone received the new e-mail with the new working link as of yesterday?

Does it allow you to select a free accessory?

 

[TheDonJ77]

Has anyone received the new e-mail with the new working link as of yesterday?

Does it allow you to select a free accessory?

I havent received anything as of yet, I sent mine off yesterday but was told it could take 3-5 business days to get the new link which is suppose to have the accessories attached.

 

[Dankees]

Well, it had better come by the 30th - that's all I know. 5 business days will be October 2nd. (That figures.)

And, how do I go about getting confirmation that I can, indeed, submit my Galaxy Nexus phone, as the representative Kyle told me over the phone?

Call again upon ordering? Have them e-mail me?

 

[TheDonJ77]

Well, it had better come by the 30th - that's all I know. 5 business days will be October 2nd. (That figures.)

And, how do I go about getting confirmation that I can, indeed, submit my Galaxy Nexus phone, as the representative Kyle told me over the phone?

Call again upon ordering? Have them e-mail me?

Yeah, good luck with that man, at this point I trust nothing they (Samsung) is saying.

 

[Dankees]

They seemed to be corroborating a lot of things others online were saying and what other representatives told me.

 

[Dankees]

Anyone get the new e-mail, yet?

 

[Dankees]

Anyone, yet?

 

[link815]

I've been calling them, and they've been giving me call back times that were over 2 hours long. They've been transferring me back and forth between departments for a couple of days now. I finally spoke to someone about 20 minutes ago, and told them that I've already heard there's nothing that they could do, but I let them know I was disappointed with their handling of the situation. The rep put me on hold and spoke to her supervisor, and now, they're going to mail me a promo code in a few days to get the sd card and charger.

 

[link815]

This was after I called a few days ago and was told that all I had to do was order the phone and give them an order number and they'd give me the promo gifts since I tried when the site was down. When I ordered and called back they said there was no record of the call, and the first rep I spoke to didn't give me a ticket number, so I couldn't prove it. I do appreciate the offer though as a former Note 7 owner. They should get it together though. It seems intentional