Galaxy Note 9 will not provide internet to open (unencryoted wifi)

[Android Central Question]

So i got the Galaxy Note 9. Glorious phone-phablet-ironing my shirts and so on... but there is one thing I am unable to work with. When I try to connect to an open (unencrypted wifi connection) I connect, I get an ip but i get a message Internet is not available. Also I have tried this with multiple open access points that do provide internet but none of them work. I also added the networks under a trusted network but it will still not allow me to use internet. If anyone has ANY idea on this I would appreciate their input. Thanks in advance!

 

[B. Diddy]

Welcome to Android Central! Are these networks that require you to enter some information on a welcome page (like Starbucks, for example)? If so, and if you're not seeing any window pop up with that welcome page, then go to Settings>Apps, tap Menu>Show System, select CaptivePortalLogin, and make sure it's not Disabled.

 

[Rukbat]

Or just try going to any page (aol.com is fast and easy to type) and see if a login page comes up. (Or it may be a page with a box to check if you accept the conditions.)

 

[Mooncatt]

Or just try going to any page (aol.com is fast and easy to type) and see if a login page comes up. (Or it may be a page with a box to check if you accept the conditions.)

This may not work because AOL is a secured website (https). This method is more reliable when going to un-secured sites like www.weather.com (http). Something about the site encryption trips up the captive portal, likely because it thinks a secured site has been hijacked and it's trying to protect you.

 

[bbgpsuser]

Is it possible that you have some anti-virus app running that is locking down anything except a secure Wifi connection?

Have you tried booting in safe mode and attempting to connect to an open Wifi network?

 

[Rukbat]

And there are fewer and fewer public http sites every day.

 

[Konstantinos Alvertos]

Wow! Thanks you all for the incredible amount of responses!(Yes I had to make an account to respond so this is the person who asked). So lets get started. I do get the captive portal page of the sepcific site and I click on accepting terms on conditions but I still dont get internet. For the anti virus part I do have the Secure Knox that comes bundled with Galaxy Note 9. And I did try try the safe mode but nothing changed. I did confirm I get a gateway from dhcp which is important. The next step will be trying to ping google when i get another open network unless someone else has another idea.

 

[Mooncatt]

Welcome to the forums and thanks for making an account so we can hopefully figure this out (we are just a bunch of unpaid volunteer geeks, after all. ).

Have you tried other browsers, or services like an instant messenger to see if they work despite that error message?

 

[Konstantinos Alvertos]

I tried Google Hangouts and Messenger. Thats why I focused on whether the gateway was properly configured. I need to check whether the Secure Wifi (free 256 MB per day) thing is bocking it on purpose so i have to use it. My paranoid mind is enjoying this too much!

 

[Mooncatt]

I need to check whether the Secure Wifi (free 256 MB per day) thing is bocking it on purpose so i have to use it.

Is that like a VPN? If so, I'd try disabling it to test.

 

[mustang7757]

Is that like a VPN? If so, I'd try disabling it to test.

I agree , sounds like VPN, I would disable that also

 

[Konstantinos Alvertos]

I never activated it. They want money after the 250 MB

 

[mustang7757]

I never activated it. They want money after the 250 MB

Have you tried resetting network/wifi in settings?

 

[Konstantinos Alvertos]

Yup... Still same issue feature (depending on the point of view

 

[mustang7757]

Yup... Still same issue feature (depending on the point of view

Ok next thing I would try is safe mode to eliminate any 3rd party apps might be causing a issue

 

[strikeIII]

I never activated it. They want money after the 250 MB

Even though you haven't activated it I would try uninstalling it completely to be sure it's not blocking your connection.

 

[Mooncatt]

Even though you haven't activated it I would try uninstalling it completely to be sure it's not blocking your connection.

That's my thinking as well.

 

[j_hansen]

I'm sure you can activate it and only use the free bit to check if it makes any difference and then decide to disable it