A
Android Central Question
My Samsung Galaxy S4 running Android 4.4.2 had some issues (Camera failed, Loud echo during calls) so I felt compelled to do a Factory Reset on the phone.
.... But first I backed up everything I could (Contacts, Messages, Calendar, etc.) to my
Google account.
The 'Extensive Notes Lite' allowed backup and restore to SD card so I did a Back up and then a Restore and it indicated that it worked fine.
..... so I thought it would be safe to do the Factory Reset and proceeded to do so.
After the Factory Reset I had to go through the setup process as if the phone was new from the factory. I added my Google and Samsung accounts without problems and noted that most of my apps were automatically installed (or restored?).
..... But then I noted that most of my contacts were missing, all my calendar appointments were gone, all my messages were gone !!
I had read somewhere that when the Google account was setup all my backed up data should have come back into my phone. But that did not happen!!
After much hunting through various screens I managed to bring back my contacts (through an option in my Google account) but my messages and calendar data seem to be lost forever??
I am wondering if the automatic syncing (following the factory reset) has overwritten the Google backups?
Can anyone shed some light on how the syncing works? What measures are there to prevent backup data being wiped through the syncing process?
In regards to the Extensive Notes Lite, when I attempt to'Import data via the SD card', it comes back with "Import Failed". Why so I ask.
Overall I am very disappointed with the backup/syncing/restoration of application data on the Android platform. I am computer and mobile phone literate and it should not be so difficult to backup and restore data reliably.
The term 'Sync' should be clarified to clearly state whether it is syncing data from the phone to the back up media or from the backup media back to the phone.
It should provide alerts before it overwrites back up data.
I did not do anything inappropriate, yet my messages, calendar data, Extensive notes data appear to be lost.
Can anyone offer any suggestions on what I can do to recover these?
.... But first I backed up everything I could (Contacts, Messages, Calendar, etc.) to my
Google account.
The 'Extensive Notes Lite' allowed backup and restore to SD card so I did a Back up and then a Restore and it indicated that it worked fine.
..... so I thought it would be safe to do the Factory Reset and proceeded to do so.
After the Factory Reset I had to go through the setup process as if the phone was new from the factory. I added my Google and Samsung accounts without problems and noted that most of my apps were automatically installed (or restored?).
..... But then I noted that most of my contacts were missing, all my calendar appointments were gone, all my messages were gone !!
I had read somewhere that when the Google account was setup all my backed up data should have come back into my phone. But that did not happen!!
After much hunting through various screens I managed to bring back my contacts (through an option in my Google account) but my messages and calendar data seem to be lost forever??
I am wondering if the automatic syncing (following the factory reset) has overwritten the Google backups?
Can anyone shed some light on how the syncing works? What measures are there to prevent backup data being wiped through the syncing process?
In regards to the Extensive Notes Lite, when I attempt to'Import data via the SD card', it comes back with "Import Failed". Why so I ask.
Overall I am very disappointed with the backup/syncing/restoration of application data on the Android platform. I am computer and mobile phone literate and it should not be so difficult to backup and restore data reliably.
The term 'Sync' should be clarified to clearly state whether it is syncing data from the phone to the back up media or from the backup media back to the phone.
It should provide alerts before it overwrites back up data.
I did not do anything inappropriate, yet my messages, calendar data, Extensive notes data appear to be lost.
Can anyone offer any suggestions on what I can do to recover these?