Hey guys, this is my first post here and unfortunately a sad one
Received my S4 on Saturday and have been loving it ever since, great piece of tech!
Until about lunch time today it was working great, but now it seems to not be able to recognize when a simcard is inside it.
At first I thought maybe my sim died, so I put it in another phone and it worked. I then also tried a different sim in the S4 yet it still didnt detect it.
When I pull down the notification bar, where it should say my service provider it instead says 'No Service'. When I try and go to my mobile data settings it tells me to insert a simcard to access it, even though the simcard is plugged in. As such when I go to 'About Phone' settings it says all the usual, No SIM, No Service etc etc.
This is my first Android phone after switching from Apple, so I am not too familiar with how to tackle this situation, so I come here desperate for your help!
Is there away to completely reinstall the OS? That should rule out the problem being software and route it down to a hardware problem. If thats the case, I guess ill just have to get it replaced.
Thanks in advance for any advice.
EDIT : Also, in the top right corner where my signal bar and internet icon should be, it instead has that icon similar to a No Entry icon. (See here hhttp://www.tonymacx86.com/attachments/mountain-lion-laptop-support/52768d1365503639-installing-mountain-lion-samsung-series-5-laptop-no-entry.gif
Received my S4 on Saturday and have been loving it ever since, great piece of tech!
Until about lunch time today it was working great, but now it seems to not be able to recognize when a simcard is inside it.
At first I thought maybe my sim died, so I put it in another phone and it worked. I then also tried a different sim in the S4 yet it still didnt detect it.
When I pull down the notification bar, where it should say my service provider it instead says 'No Service'. When I try and go to my mobile data settings it tells me to insert a simcard to access it, even though the simcard is plugged in. As such when I go to 'About Phone' settings it says all the usual, No SIM, No Service etc etc.
This is my first Android phone after switching from Apple, so I am not too familiar with how to tackle this situation, so I come here desperate for your help!
Is there away to completely reinstall the OS? That should rule out the problem being software and route it down to a hardware problem. If thats the case, I guess ill just have to get it replaced.
Thanks in advance for any advice.
EDIT : Also, in the top right corner where my signal bar and internet icon should be, it instead has that icon similar to a No Entry icon. (See here hhttp://www.tonymacx86.com/attachments/mountain-lion-laptop-support/52768d1365503639-installing-mountain-lion-samsung-series-5-laptop-no-entry.gif
Last edited by a moderator: