Galaxy S4: Why is my phone number unknown in status?

JMistry

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Dec 4, 2014
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Hi all,

We currently have over 150 Samsung S4's in our business.

We are having an issue with the number not showing in the following location

Settings > More > About Device > Status then its called " My Phone Number"

There is nothing displaying on it, our provider have advised there is no restrictions.

This is the same for all of our phones.

Appreciate the advice.
 

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