Galaxy S6 Edge overheat

[Gray Area]

I had an overheating issue this past weekend at the lake. There's terrible service there and when we arrived I had about 80% battery. I put the phone in my wife's bag and we headed into the water and sand for an hour or so. I went back and checked my phone and it was very hot and I had about 25% battery. I restarted the phone and then went back over to the beach. Another hour later the battery was dead and the phone was still very hot. I plugged in 1 of my battery banks for about 10 minutes then started the phone and was able to use it as normal with normal temperatures but the battery just remained at about 10% since I was using it while plugged into the bank. Once I was able to get home and charge it with a wall charger it fully charged quickly and performed as normal.

Posted on my Galaxy S6 edge (S is for Super) via the Android Central App

 

[Robert Ashley]

I do not have the Edge, but I am getting the overheating issue. Phone is completely cool, but still wants to turn itself off. Attempting to get screens shots now. I've powered this down at least 6 times in the past hour. Same result each time. Not a gamer. Only had the S6 for 6 months.

 

[Robert Ashley]

 

[Armenianfire]

There are 2 S6 edges in my home. Neither has ever come close to overheating. Maybe you have too many apps running.

Posted via the Android Central App

 

[Mauricio Velazquez]

Today my phone got to 147° F. On other occasions my phone has reached 127° F, this occurs at least once a day. I use CleanMaster to see the temperature of my phone, I don't know how accurate it is. Today when my phone reached 147° F it wasn't just uncomfortable to hold, it burned when I touched the metal frame. Do you know of any way to fix this or should I return this device for a new one?

 

[sLithery]

Today my phone got to 147° F. On other occasions my phone has reached 127° F, this occurs at least once a day.

The max tempreature my S6E ever reached was 40°C (around 104F). I watched some movies on Amazon Prime and was in the sun(~35°C/95F).

Posted via the Android Central App

 

[rudeguy]

Just because you are not getting a temp warning does NOT mean the device cannot be overheating. Rather its more likely a symptom of the real problem.

Modem phones and batteries "talk" to each other constantly. They report charge state, discharge %, and yes, battery temp. Chances are the reason the device is overheating is part of that process has failed. More than likely a very small resistor has failed and is causing the battery to not properly report its temp. The device doesn't know to slow the current down, so it keeps pumping amps at full speed ahead. I haven't personally looked up the schematics on the S6/Edge but I do believe Samsung has equipped them with a fast charge circuit which adds a whole nother level of failure points.

Bottom line is do NOT use a device that you believe is overheating. These phones have literally countless capacitors, resistors and filters that are the size of the head of pin. Continuing to use one that is overheating will weaken the solder points on those parts and make for more trouble sooner rather than later. If your phone is in warranty, warranty it ASAP. If its not, take it to a professional. They will be able to confirm and diagnose the problem. Just please do not ruin your $700 phone because a guy on the internet said your phone is fine without looking at your phone.

 

[Tamer Sedky]

We need a solution for overheating from samsung.. or we will not use this brand any more because it is very expensive and there are a lot of problems when we use it.

Posted via the Android Central App

 

[Foolishtrip]

This happens to me frequently. Ands I've seen my cpu temp reach 74°. That's 165 farenheit!!

Posted via the Android Central App

 

[Lfsnz67]

No overheating on mine even when using the gear VR

Posted via the Android Central App

 

[Froso Christofi]

Hello,
i have a galaxy s6 edge for two days now, and i think it is overheated in several points during the day. It has also reached 50 Celsius on charging with no app opened and no use at all.
Will i get a warning when the temperature is actually harmful for my mobile and is there a temperature that when exceeded in considered to be overheated and needs to by repaired?

 

[JDinkins]

There is a huge difference between overheating and getting warm.

When a device overheats, it essentially means the temperatures reached the point where damage to the internal hardware is possible and thus the device shut off in order to prevent any damage.

Any modern smartphone will warm up when put under heavy use, gaming is an example of this. It is impossible to expect a 7mm device with no internal cooling mechanisms to remain cool under heavy use.

With that said, while temperature increases are common, there is a point at which you know the temperature is too high. If the device reaches a temperature hot enough to burn your hands then you should take the phone and get it repaired.

 

[JDinkins]

There is a huge difference between overheating and getting warm.

When a device overheats, it essentially means the temperatures reached the point where damage to the internal hardware is possible and thus the device shut off in order to prevent any damage.

Any modern smartphone will warm up when put under heavy use, gaming is an example of this. It is impossible to expect a 7mm device with no internal cooling mechanisms to remain cool under heavy use.

With that said, while temperature increases are common, there is a point at which you know the temperature is too high. If the device reaches a temperature hot enough to burn your hands then you should take the phone and get it repaired.

 

[JDinkins]

My Galaxy 6 Edge overheats quite frequently. I make sure I don't have apps running in the background. I get a message my phone is to hot to take pictures also. It gets super hot when charging also. It's not apps running or environmental heat-it's the phone & it's no matter how I use it.

 

[Celia Jimenez]

mine is, how do i fix it? i can't open any apps there for i can't do safe mode recovery or any of that stuff.

 

[Celia Jimenez]

mine is overheating i cant open any apps or do safe mode or recovery.

 

[Chelsea Giles]

Any positive reply to this is a paid advertiser. I have had 3 s6 first for programing malfunction. My current Samsung fixed under warranty. Given I have a new mother board replacing old. Every last device, even current with new parts over heats this is a known problem. I put mine on charger and other feels like heat pack

 

[usernamepjh]

I was having issues with the home button not working, and the power button not locking the device. Eventually figured out it was happening when the device was hot.

And then I figured out it was getting hot because of the case I had bought. Removed the case, and it went away.

 

[S Hd]

It seems to be a basic mistake of Samsung. This problem was occured at Samsung Galaxy S4 and S5. I went to the service center for updating the software. It worked for a while, and then It was overheating again. The service center said for the second overheating that it match the product specs (well it was not OK). I did not use them anymore (I use it as reserved mobiles). It is frustrating!

 

[Cory Johnson3]

mine does as well, its really bad