Galaxy s7 screen won't rotate and setting is missing

[AC Question]

It was working fine a few days ago suddenly my screen won't rotate and the setting to turn it on and off is gone.

 

[VidJunky]

I assume you're looking for it in the settings, why it would be missing I'm not sure, but have you looked in the quick settings. Use two fingers to pull down your notifications and if added try manipulating from there. If not see if you can add it by customizing your quick setting toggles. Usually the note pad and pen upper right.

 

[Gary Gill2]

I'm having the SAME issue for the 2nd time..last time I had to do a hard reset.

 

[belodion]

I'm having the SAME issue for the 2nd time..last time I had to do a hard reset.

Welcome as a new member.

That's a drastic fix for such a minor thing, but if that's what it takes....
Thx for the tip.

 

[Drsdarjr00]

It just happened to me , slide down from the top of your phone, all your one touch icons there, you will see portrait touch that to turn auto rotate back on. Hopefully that the problem.

 

[Brucer33]

It just happened to me , slide down from the top of your phone, all your one touch icons there, you will see portrait touch that to turn auto rotate back on. Hopefully that the problem.

This was the fix to mine thank you

 

[AlexMcWilliams]

It just happened to me , slide down from the top of your phone, all your one touch icons there, you will see portrait touch that to turn auto rotate back on. Hopefully that the problem.

Thank you for this, fixed the problem right away.

 

[Jared Egbert]

After you swipe down, there is an icon that says portrait. Tap that and it will change to rotate. Who ever thought it was a good idea to change the label needs to be shot. Very confusing and not intuitive at all.

 

[Xessq]

So here's my problem screen rotates just fine, however when trying to watch a movie it rotates then immediately goes to lock screen

 

[belodion]

So here's my problem screen rotates just fine, however when trying to watch a movie it rotates then immediately goes to lock screen

Welcome.

Does this persist in Safe Mode, or after a general Cached Data clear in Settings, Storage?

 

[wr3ck00n]

It just happened to me , slide down from the top of your phone, all your one touch icons there, you will see portrait touch that to turn auto rotate back on. Hopefully that the problem.

I've spent the last two weeks thinking I was crazy. I was not at all seeing that as a lock portrait mode button, I was only seeing that auto rotate wasn't there. So this fixed it of course. Thank you so much.

 

[Brady Pokos]

It was working fine a few days ago suddenly my screen won't rotate and the setting to turn it on and off is gone.

I had the same problem pull the screen down from the top tap on portrait it will change to auto rotate

 

[Cheflen]

Turn of the side sync then you should see it in you one touch settings
:-:-[

 

[pilgrimsown]

It just happened to me , slide down from the top of your phone, all your one touch icons there, you will see portrait touch that to turn auto rotate back on. Hopefully that the problem.

Thanks bro that really helped!

 

[daniel coyle1]

Galaxy s7 no rotation

 

[Beev19]

Dude I was just getting ready to do a hard reset until I just found your portrait setting fix. So simple yet misleading. I would have lost so much data. U saved my butt.
Thank you!

 

[LesTom1]

My S7 has just stopped auto rotating and the toggle is active in the quick settings menu (the portrait icon is not active) how do a hard reset? And will I lose anything if I do it.

 

[belodion]

My S7 has just stopped auto rotating and the toggle is active in the quick settings menu (the portrait icon is not active) how do a hard reset? And will I lose anything if I do it.

Yes, a hard reset, if by that you mean a factory reset, would wipe all personal data not backed up beforehand. Try first a Cache Partition wipe, which will not do that, but which may fix the problem.

 

[LesTom1]

Yes, a hard reset, if by that you mean a factory reset, would wipe all personal data not backed up beforehand. Try first a Cache Partition wipe, which will not do that, but which may fix the problem.

I've just done a restart, that's done the trick

 

[belodion]

I've just done a restart, that's done the trick

Good. The simplest of fixes.