A
Android Central Question
I'm going to break the problem down by app:
Snapchat: While trying to take a picture, the screen goes black then resets back to camera screen. While I'm viewing a video/picture, about 5 seconds in the screen goes black and back to the camera screen again (same thing when I view a chat in a group)
Twitch: About every twenty seconds while watching the stream it resets and I get disconnected from chat. It will even cut off advertisements when it's that far in and go back to stream.
Youtube: Randomly the video being viewed will minimize and will cut back to the galaxy home screen. Even if I've switched from another app to youtube or viewing youtube in a multitask-screen; it will minimize the video to the corner and go to the home screen.
Hulu: Same issue with youtube but it won't minimize. It will cut the video and cut to the home galaxy screen.
I've restarted/ reinstalled all of these applications and can deduce that it must be a problem with the phone. I've had the device for less than 1 day. Would it be best to factory reset the phone and re-download the apps again?
Snapchat: While trying to take a picture, the screen goes black then resets back to camera screen. While I'm viewing a video/picture, about 5 seconds in the screen goes black and back to the camera screen again (same thing when I view a chat in a group)
Twitch: About every twenty seconds while watching the stream it resets and I get disconnected from chat. It will even cut off advertisements when it's that far in and go back to stream.
Youtube: Randomly the video being viewed will minimize and will cut back to the galaxy home screen. Even if I've switched from another app to youtube or viewing youtube in a multitask-screen; it will minimize the video to the corner and go to the home screen.
Hulu: Same issue with youtube but it won't minimize. It will cut the video and cut to the home galaxy screen.
I've restarted/ reinstalled all of these applications and can deduce that it must be a problem with the phone. I've had the device for less than 1 day. Would it be best to factory reset the phone and re-download the apps again?