Gear VR Promotion Success/Failure Thread: please post whether you are successful ...
- Thread starter Dualmonitors
- Start date
danlnyc
Well-known member
- Feb 17, 2012
- 112
- 0
- 0
Call Verizon.
I just got off the phone with them and the representative clearly told me that I was still eligible for the S2.
She told me that they were out of stock, however as soon as they receive the stock I would be getting one from them directly.
I'm not sure how much truth or how knowledegable the rep is but I'm holding my breath...
I just got off the phone with them and the representative clearly told me that I was still eligible for the S2.
She told me that they were out of stock, however as soon as they receive the stock I would be getting one from them directly.
I'm not sure how much truth or how knowledegable the rep is but I'm holding my breath...
Great idea tomstep2! I would totally pay the difference & get the S2 Classic instead. or...Why not just send us a white/silver S2 if they ran out of black?
VR just showed up at my door. No notice. Shipped 4/21. 1.5 lbs. I'm pissed. Like others PL assured me was getting the s2, and just yesterday. I even bought a glass screen protector ahead of time. Must have jinxed myself.
Posted via the Android Central App
Posted via the Android Central App
eddiechi
Well-known member
- Mar 3, 2016
- 238
- 6
- 18
Not good.... did you have anything in Fedex Del Manager? Just curious when you submitted and if you ever received approval emails?
Really hoping this is the S2 and I get it tomorrow. This is my 7th week. Submitted 3/10, approved 3/12. Fingers Crossed!!! Will post pictures tomorrow!
It looks like it's the watch being at a weight of .9, that seams to be the weight for them. I'm hoping it's your watch too. Tomorrow is my 6 week mark sadly.
oks10
Well-known member
- Aug 21, 2014
- 724
- 0
- 16
My Delivery Manager looks like that as well. Except my delivery date is by Thurs. Has anyone had 0.9lbs listed in their Delivery Manager and ended getting the VR?
Nothing in delivery manager. Submit 3/10 approved 3/12 got the email about changing to VR which PL said was a mistake. No emails since. Took 5 days from label printing to get it according to date on label. From Indiana.
So do we think we have any recourse... any point in me calling PL tonight? Or just accept the loss. I grow weary of this crap.
Posted via the Android Central App
Got the S2 today.
Bought S7 on VZW.com 3/13
Submitted on 3/16 for S2
web status changed to "Approved" on 3/18
Got approval email on 4/7
shipping weight 0.9lb
Bought S7 on VZW.com 3/13
Submitted on 3/16 for S2
web status changed to "Approved" on 3/18
Got approval email on 4/7
shipping weight 0.9lb
Eddie Gamboa
Member
- Mar 23, 2016
- 13
- 0
- 0
Ok... heres where im at...
Submitted for Gear S2 on March 9th. I had called in once and emailed once to confirm again. They said yes... i was approved for the Gear S2.
Guess what came in the mail today?
....Gear VR.
Called Prizelogic... they said their hands were tied. All the S2s had been claimed so according to their rules and regs they had every right to send me the VR instead.
...bullsh*t.
According to their rules and regs the S2s were going on a first come first serve basis. I was pretty much one of the first in line with my March 9th submission.
So I called Verizon Wireless. They were no help. Said the promo was being handled by Samsung. Called Samsung...they were no help either. Said the promo was being handled by Prizelogic. So They Fwd'd my call to Prizelogic and said they would speak on my behalf.
...cowards.
They hung up and left me alone to fend for myself against Prizelogic again. Im thinking "oh great." 30 mins of wait time later... I plead my case again and the operator places me on hold for her supervisor. 15 mins later I make contact with Lauren. She explained to me something about Samsung doing an audit on the location codes and some submission for the S2 were accidently converted to the VR instead.
Sooo... she acknowledged I was not at fault. Samsung was. She informed me I was to keep the VR ($99 value) and to call back on Friday morning because they were going to have an $200 ecode for me to spend at the Samsung Store to compensate for the loss.
So there it is... if you were sent a VR instead of the S2... call prize logic and ask to speak to a supervisor (mine was Lauren). Theyll prepare a $200 ecode to spend at Samsung (which ill most likely put towards the Gear S2 classic).
Boom.
Posted via the Android Central App
Submitted for Gear S2 on March 9th. I had called in once and emailed once to confirm again. They said yes... i was approved for the Gear S2.
Guess what came in the mail today?
....Gear VR.
Called Prizelogic... they said their hands were tied. All the S2s had been claimed so according to their rules and regs they had every right to send me the VR instead.
...bullsh*t.
According to their rules and regs the S2s were going on a first come first serve basis. I was pretty much one of the first in line with my March 9th submission.
So I called Verizon Wireless. They were no help. Said the promo was being handled by Samsung. Called Samsung...they were no help either. Said the promo was being handled by Prizelogic. So They Fwd'd my call to Prizelogic and said they would speak on my behalf.
...cowards.
They hung up and left me alone to fend for myself against Prizelogic again. Im thinking "oh great." 30 mins of wait time later... I plead my case again and the operator places me on hold for her supervisor. 15 mins later I make contact with Lauren. She explained to me something about Samsung doing an audit on the location codes and some submission for the S2 were accidently converted to the VR instead.
Sooo... she acknowledged I was not at fault. Samsung was. She informed me I was to keep the VR ($99 value) and to call back on Friday morning because they were going to have an $200 ecode for me to spend at the Samsung Store to compensate for the loss.
So there it is... if you were sent a VR instead of the S2... call prize logic and ask to speak to a supervisor (mine was Lauren). Theyll prepare a $200 ecode to spend at Samsung (which ill most likely put towards the Gear S2 classic).
Boom.
Posted via the Android Central App
Call them very early in the morning, we'll, early anyway. When I did there were only 4 ahead of me, I was very polite on phone, and I had my S2 a couple days later. It was shipped the day I called.
Posted via the Android Central App
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