Sounds like my Verizon rep on the phone is hammering Samsung. She came back and told me they'll have a resolution for me....we will see.
Posted from the S7E Chrome™ on Big Red
Did they help you out?
Each Reward eCertificate is valid at Electronics & Appliances: Tablets, Smartphones, TVs | Samsung US for use towards a new purchase. Reward eCertificates are valid through May 31, 2016. Reward eCertificate is a one-time use certificate; using the eCertificate as payment for an order with a value of less than $200 will result in the forfeiture of any amount in excess of the value of the order. Reward eCertificate may only be used to pay for the products being purchased, and may not be used to pay for sales tax or shipping charges. Reward eCertificates may not be used to pay for major appliances, or any other product not sold directly on Samsung.com through DR GlobalTech, an Authorized Samsung Reseller. Reward eCertificates cannot be used to TVs and/or Digital Audio/Video products that fall under Samsung's Unliateral Pricing Policy. Reward eCertificates have no cash value. Reward eCertificates may only be used for purchases on Samsung.com, and may not be used at any other retailer. Lost Reward eCertificates cannot be replaced. Unused Reward eCertificates will expire at 11:59 PM EST on 5/31/16. Samsung reserves the right to modify the terms and conditions associated with this Reward eCertificate at any time, without prior notice.
For specific questions about which items at Electronics & Appliances: Tablets, Smartphones, TVs | Samsung US may be purchased with a Reward eCertificate, please contact Samsung Support here Official Samsung Support as this site is administered by Samsung directly.
I received the three (3) 200.00 certificates, I placed my orders and all certs worked fine. Don't give up...keep hammering away...lol
I just spent the last hour on the phone with VZW rep and she was so nice. She is working on it now to see how to proceed. She even called PL and was 50 in line. I wish I had seen the comment about rep on with Samsung as I would have mentioned that. Just waiting for her to call back. PL rep today was very rude and when I asked her to speak to someone higher than her she said there was no one. Asked for an order number and who to contact at the fulfillment center she said she did not have that info which is a crock.
Somewhere on planet earth!
And I found the patience. Bought a personal pan pizza and put myself on speaker phone. The hold music is terrible.
Posted from the S7E Chrome™ on Big Red
I received the three (3) 200.00 certificates, I placed my orders and all certs worked fine. Don't give up...keep hammering away...lol
Send my way. Total of almost 2 hrs today spent on the phone. Good thing it is cold out and not wasting away my vacation on it.
Somewhere on planet earth!
Can you combine note than one per single item or per order?
Can you buy 2 $100 items with one?
Or is it one cert per item?
Posted via the Android Central App
Got mine today. First Verizon store try got turned down pretty quick. Guy claimed that the SKU's wouldn't match because it came straight from Samsung. Hoping to stop at another store this week
The vr from Samsung are not made by oculus so Facebook wouldn't have anything to do with age verification
I just spent the last hour on the phone with VZW rep and she was so nice. She is working on it now to see how to proceed. She even called PL and was 50 in line. I wish I had seen the comment about rep on with Samsung as I would have mentioned that. Just waiting for her to call back. PL rep today was very rude and when I asked her to speak to someone higher than her she said there was no one. Asked for an order number and who to contact at the fulfillment center she said she did not have that info which is a crock.
Somewhere on planet earth!
did you receive vr's instead of s2's also?