I just tried to call Prize Logic since it's getting to the end of the 9th week since my approval email. I got a message saying all circuits are busy. Have they just stopped taking phone calls now?
I tried calling them 20+ times last week, and most of the time I was the 30th, or 40th, even 50th caller in line. I think at some point literally "all circuits are busy". I did get through on Saturday however (only 11th in line!) and talked to a rep. She said that we should receive our promo items soon. I asked if she meant this year yet and she laughed. "Should be by the end of June" she said. Hopefully true because Verizon has turned a blind eye at this point, and Samsung is a joke of a company when it comes to customer care.