Still nothing on my end in terms of the watch from Prizelogic. My husband has given up hope that it will come, but I'm still holding out. I just quit calling and getting no where. Just going to wait and see if one day it shows up on my doorstep.
Gear VR Promotion Success/Failure Thread: please post whether you are successful ...
- Thread starter Dualmonitors
- Start date
My 2 watches just arrived! To be honest, I never thought I'd ever see them! My poor husband can't use his yet... he broke his wrist about 3 weeks ago, so he'll have to wait or use it on his other wrist.
oks10
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- Aug 21, 2014
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Did it ever show up in FDM or did it just show up at your door unexpected? My wife is sick of hearing me complain about all of this... "They said we'd get them, we'll get them." was her statement...
oks10
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- Aug 21, 2014
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Copied and edited before pasting. (BTW, they only allow 1000 characters and my message was exactly 1000. lol)
As a VZW/Samsung/Prizelogic promotion I have not received the merchandise allotted within the terms and conditions of the promotion because of order of fulfilment Brightpoint has chosen. I felt that this is something that needed to be brought to your attention. Samsung/PrizeLogic has washed their hands of this violation of the promotion's T&C stating that it is out of their hands and they can only "suggest" the items be sent FIFO despite the T&C stating that they WILL be sent FIFO. Because of this error in order Brightpoint has caused numerous losses in Verizon/Samsung in the form of direct re-imbursement of product from alternate sources and lost customer loyalty. I have been waiting 12+ weeks while I have seen others that submitted weeks after me receive their item after 4-6wks and I am not alone in this issue. Please get into contact with the supervisor of the VZW/Samsung/Prizelogic promotion at the Indiana facility and have them fulfill the orders in an order from oldest to newest.
There you go ?s2. It took some looking it was post #1600
If I don't get my watch this week, I'll send something nice, overnight, Im good with the shipping guys at the company I work for, maybe Ill send them a little bottle of maple syrup and a "Live Free or Die" bumper sticker, and a post card, idk and a little note asking the to DO THIER F#@|<ING JOB!
idk i've some time to think of it.
Attachments
Oh and BTW no watch for me today.
and Ingram micro got back to me asking me for an account number. I told them I dont have one and that I am the end consumer of one of thier customers. Havent heard anything back from them yet.
but I m fairly sure thats them telling me to F off, that Im not a customer and I dont matter, LOL
off my support ticket goes into the spam pile.
and Ingram micro got back to me asking me for an account number. I told them I dont have one and that I am the end consumer of one of thier customers. Havent heard anything back from them yet.
but I m fairly sure thats them telling me to F off, that Im not a customer and I dont matter, LOL
off my support ticket goes into the spam pile.
Could the people who received their watches today say when they submitted for them? I'm sure the information is somewhere in this thread but it would be nice not to have to dig to find it.
Some good news for me is that my BOGO for the S7 has finally been validated, hopefully that doesn't take as long as it is taking to receive my watch.
Some good news for me is that my BOGO for the S7 has finally been validated, hopefully that doesn't take as long as it is taking to receive my watch.
I submitted 3/18, approval email on 4/7.
So did you get the BOGO and will be getting a watch too? How'd you do that?
Today marks 13 weeks since my submission on 03-09-2016. I was approved on 03-12-2016. After the "mysterious" 7 million approval levels from PL, I was approved on 04-14-2016 - email received 04-18-2016. It is now 8 weeks since the FINAL approval from PL. I am completely over this whole thing. The whole promotion was a horrendous pr nightmare. Brightpoint is a complete joke, and how they are in business is beyond me. FIFO is obviously not something they learned.....EVER. If I get it, I get it. At this point, I am just waiting to purchase the S3. =/
Thanks for providing the date
I preordered the s7 Edge on 3/7 and signed up for the watch on 3/11 when I received it. When the BOGO went live it originally was not available for preorders but they ended up opening it up for preorders as well. I forget what the deadline for the second s7 purchase was but I know I bought it close to it. I received the S7 on 4/15 and due to issues being able to download my agreements I wasn't able to submit for over a week for the BOGO. Submission date showed as 5/2.
I did place the S7 Edge on payments on a current line and added one for the S7 on payments. I had planned on changing numbers on one line anyways so I will end up porting the old number to google voice and canceling the line.
I won't celebrate anything until I receive both, but in the end should be a great deal.
oks10
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- Aug 21, 2014
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That's why I added the portion in my message about Samsung and Prizelogic washing their hands and putting the blame squarely on Brightpoint. I figured they wouldn't be too thrilled at them for doing that. We'll see what, if any, response I get.
Just got a notification from FDM. Watches are expected to be delivered tomorrow. I called verizon and told them that I might be getting the watches from samsung and they said looks like you got lucky. I will say that 6 watches makes it a little less bitter ,however, I am still not going to participate in any samsung promos for the sake of getting something free
I didn't receive multiple gifts, but I received the VR headset instead of the Gear S2 that I submitted for on launch day+1, and was approved to receive.
After much digging online, I was able to get a hold of an "Interactive Producer" with Prize Logic. I spoke with her on the phone and I am in an email dialogue with her as well. Within 24 hours of our first conversation, I was given a pre-paid return shipping label and I sent the VR headset back to the fulfillment center, but from what I can tell I was basically put back at the end of the line for receiving the watch, which I'm still waiting on.
My last email to her was on May 16. In her response, she said they were waiting on a shipment of S2's so they can continue filling orders. She quoted me 3-6 weeks from May 16th as a delivery estimate.
So after a few shots on twitter last month, I get a DM from prizelogic today with a tracking number. Apparently they shipped my gearvr last week on the 1st (still says preparing for shipment on samsungs page) and its sitting on my porch right now....
Never had a problem with stolen packages, but today will probably be the first. Had I known of the shipment, I would have worked from home today. So hopefully its still on my porch when I get home.
Thanks (i guess) prizelogic/brightpoint/samsung?
Never had a problem with stolen packages, but today will probably be the first. Had I known of the shipment, I would have worked from home today. So hopefully its still on my porch when I get home.
Thanks (i guess) prizelogic/brightpoint/samsung?
Long time lurker, first time poster here.
Submitted 3/18
"final approval" 4/14 (email 4/18)
Received watch today.
I'm glad this nightmare is over for me but I feel for all of you still waiting, especially the ones who submitted before I did. This joke of a promotion has turned me off of Samsung and the fact that I have my watch does not change my opinion of the way this disaster was handled. If there is a class action lawsuit in the future, count me in.
Did a pre-order for my S7 and got my VR promotion approval march 22. The claim status website says "preparing for shipment" and "estimated ship date 4/30". I'm no rocket scientist, but that is in the past I believe...Their official reply every time I ask is to refer back to the claim status website. Latest update I got from "support" was that it is 6-8 weeks out(roughly), but to still refer to the claim status site. It still says ESD of 4/30.....ugggh. Answer=Failure
Thanks, Aushoj, for the BP info! Just wondering if that is the same address as the return address on the delivered pkgs? I heard back from IngramMicro asking for my account number. I gave them tons of info.....told them that we didn't have numbers, they used our email & a brief history of how some of us had been In Route, but nothing ever shipped. I've heard nothing since then. I did a few blasts on social media to S / V / PL. Whenever Samsung puts up a new ad, I comment about my missing S2! It's my stress therapy....they don't care, but it makes me feel better.
What if we update the Spreadsheet to see how many of us are still waiting. Maybe yellow fill our info if we haven't received anything. I have to go find the address....
What if we update the Spreadsheet to see how many of us are still waiting. Maybe yellow fill our info if we haven't received anything. I have to go find the address....
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