Gear VR Promotion Success/Failure Thread: please post whether you are successful ...

Toggle sidebar Toggle sidebar
Got a reply from Samsung about that e-mail.

Dear Valued Customer,

Thank you for contacting Samsung Electronics America, Office of the President. We appreciate the opportunity to respond to your concerns.

Samsung believes in building quality products and we apologize that all of your expectations have not been met. We value our relationship and are committed to providing the highest level of service simply because our customers deserve it.

The feedback you provided is vital to Samsung and our commitment and dedication to our products and services. We will utilize your feedback to consider possible changes and enhancement to our current policies and procedures.

We have contacted Prizelogic regarding your concerns. As per Prizelogic,the consumer below has registered for two Gear S2s and has been approved. Fulfillment has not been completed by the fulfillment company, however the order has been placed. Due to inventory shortages, there are delays in shipments.

Please contact us if you should have any other concerns you would like to bring to our attention.

Best regards,
SEA Office of the President

Maybe Ill send them another only mentioning the first come first serve part of the terms and conditions,

Odd thing is that they must have called Prizelogic or had accsess to thier database cause I didnt tell them I submited for two watches but they did mention 2.. (my email I guess)
 
Aushoj said:
Got a reply from Samsung about that e-mail.

Dear Valued Customer,

Thank you for contacting Samsung Electronics America, Office of the President. We appreciate the opportunity to respond to your concerns.

Samsung believes in building quality products and we apologize that all of your expectations have not been met. We value our relationship and are committed to providing the highest level of service simply because our customers deserve it.

The feedback you provided is vital to Samsung and our commitment and dedication to our products and services. We will utilize your feedback to consider possible changes and enhancement to our current policies and procedures.

We have contacted Prizelogic regarding your concerns. As per Prizelogic,the consumer below has registered for two Gear S2s and has been approved. Fulfillment has not been completed by the fulfillment company, however the order has been placed. Due to inventory shortages, there are delays in shipments.

Please contact us if you should have any other concerns you would like to bring to our attention.

Best regards,
SEA Office of the President

Maybe Ill send them another only mentioning the first come first serve part of the terms and conditions,

Odd thing is that they must have called Prizelogic or had accsess to thier database cause I didnt tell them I submited for two watches but they did mention 2.. (my email I guess)
Click to expand...

Well at least they didn't tell you to go to here... lol
 
I haven't received anything for the watch from Prizelogic (I have a watch from Verizon).

Nothing in FDM or the status page. Probably won't receive anything. But at least I got one out of Verizon!
 
Just to update for me. Submitted 3/13, Label created 6/10, Actually in transit 6/13. Scheduled delivery date is 6/15. Both SHOULD be watches, weight is 2.6lbs (or 2.7lbs depending on where I look at it on FDM...).
 
oks10 said:
Just to update for me. Submitted 3/13, Label created 6/10, Actually in transit 6/13. Scheduled delivery date is 6/15. Both SHOULD be watches, weight is 2.6lbs (or 2.7lbs depending on where I look at it on FDM...).
Click to expand...

My delivery date is tomorrow, and mine also should be 2 watches. Delivery weight also 2.6 lbs.
 
wheresmys2 said:
Nothing in FDM. Nothing at the front door. Status Update: Pending, Pensive, Perturbed, and P*ss*d.
Click to expand...

Same here. 14 weeks since submission, and 9 weeks since PL's "magical" approval date of 4/14. I am happy to see some movement, but alas, a majority of us were the first to submit and still waiting. =(
 
wheresmys2 said:
Nothing in FDM. Nothing at the front door. Status Update: Pending, Pensive, Perturbed, and P*ss*d.
Click to expand...

Same here. I haven't called prizelogic for a couple of weeks. Don't think I want to. I just want this watch to get here already.

Should we start a pool on if we will receive our S2's before the S3 is announced/released?
 
As I feared, it was in fact the VR and not the watch now waiting on them to email me a return label so I can get my proper gift which I'm sure will be another 6 to 8 weeks from when they receive this package back, if I'm lucky.
 
kaelthanas said:
As I feared, it was in fact the VR and not the watch now waiting on them to email me a return label so I can get my proper gift which I'm sure will be another 6 to 8 weeks from when they receive this package back, if I'm lucky.
Click to expand...

That really sucks. I can't believe this is still happening. I wouldn't be surprised if you were able to return the VR and receive the S2 before us that are still waiting. Either way, I hope it is resolved soon.
 
my package has been 2 hours away for two days now just mocking me.delivery for thursday

Posted via the Android Central App
 
Well just as I suspected 2 Gear VR's . I'll be making a phone call to PL and then to Verizon. I'm not losing hope on getting my watches.
gear vr.jpg
 
You must log in or register to reply here.

Latest posts

Trending Posts

Members online

Total: 1,915 (members: 10, guests: 1,905)

Forum statistics

Threads
956,898
Messages
6,970,505
Members
3,163,642
Latest member
958ryan

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom