Google Nav crashing since jb update

[zqual]

They were asking me a lot of questions about how,when and where it crashes. And they did say that they have noticed the issues with google nav with a lot of other users of the EVo 4glte, I told them how I tried resetting the phone, clearing the internal cache, tried other google nav versions. As well as showing me how to use it in safe mode. So they definitely acknowledge that the google nav is an issue. He also said he was going to show me how to re install the updates and what nots. it was a good experience.

 

[ufergus]

I also spoke with HTC's ticket escalation team yesterday. The person mentioned that they have been receiving more and more calls about Google Nav not working. They asked me to trigger the problem and then upload some log files from my phone, which I did. They are going to forward them to the engineers to see if something valuable is in there. Hopefully something will come of this....

 

[zqual]

How do you upload the problem reports?

 

[ufergus]

When they first contacted me, I was given links directly into their ticket system to reply to questions. The ticket system has options to upload files.

 

[zqual]

Yeah I got that too, but is there a way to send the whole crash report that Google maps creates right after it crashes. Because it shows the error right in those reports.

- - - Updated - - -

Yeah I got that too, but is there a way to send the whole crash report that Google maps creates right after it crashes. Because it shows the error right in those reports.

 

[ufergus]

I am not sure, it wonder if that data is in the one of the logs I pulled off the phone.

 

[Andras]

The nav problem seems to be a bigger issue than expected. While ROM devs over at XDA have been able to fix the proximity sensor issue as well as some other bugs brought about by the JB update the general consensus on the JB navigation issue is to roll back to an ICS build ROM.

 

[ufergus]

Yeah I got that too, but is there a way to send the whole crash report that Google maps creates right after it crashes. Because it shows the error right in those reports.

I just triggered the error and submitted the stack trace information to HTC.

 

[zqual]

The nav problem seems to be a bigger issue than expected. While ROM devs over at XDA have been able to fix the proximity sensor issue as well as some other bugs brought about by the JB update the general consensus on the JB navigation issue is to roll back to an ICS build ROM.

it looks that way, because I noticed i
people with other phones w/ jb having the same problems.

 

[Cattails_r_Edible]

Kinda funny how telenav works flawlessly! But a Google app on a Google phone doesn't!

Mosquitoes Refuse To Bite Me

 

[majedalanni]

I think this may help to prevent Google nav crash, I went to setting and then development tools then advance and i checked force gpu render and disable HW overlay, after I did that it was not crash any more.

my device is HTC 4G LTE, please try it and see if this will help you!


Thanks in advance!

Mike

 

[ufergus]

I think this may help to prevent Google nav crash, I went to setting and then development tools then advance and i checked force gpu render and disable HW overlay, after I did that it was not crash any more.

my device is HTC 4G LTE, please try it and see if this will help you!


Thanks in advance!

Mike

Didn't work for me, still crashes.

 

[ay]

Didn't work for me, still crashes.

Same here. Didn't work for me either.

 

[joebob36]

Same here. Didn't work for me either.

Didn't work for me also

 

[mawilson82]

I went out of town last week. Although I did crash, as long as I didn't click ok, it still worked. It was just enough to get new to and from the airport. Still stucks though.

 

[AFR_NY]

I wonder if other phones are having problems with this app and jelly beanage ?

Google Nav works fine for me. I used it this morning. I'm not rooted.

 

[zqual]

Ahhhhhhhh!!!!! The new update from today still did not fix the Google nav from crashing!! It fixed proximity sensor issues though.

 

[sixwarzone]

A workaround was posted on another discussion thread, it worked for me... just switch to 2D mode by clicking on the compass symbol. Good luck!

 

[ufergus]

I'll have to try that next time I go out

Sent from my EVO using Tapatalk 2

 

[k2ldc10]

This is unfortunate, and will keep me from upgrading to jb at this time.