Google Nexus 6 Preorder Info & Reviews

Did you cancel your pre-order after reading the reviews?


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According to Forbes - Google isn’t allowing reviewers to publish full-scale reviews until November 12th, but is permitting “first impressions.”

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Re: All signs point to the Nexus 6 not being ready for primetime

Google announced pre-orders for OC 29, but apparently don't know the meaning of pre-order. The so called inventory was out of stock in minutes leaving people frustrated all day.
Google didn't give out any details at all about release date, availability, difference or not with carrier versions.
The had embargo's on reviews which won't lift for another 2 weeks.

Above are all facts, not speculation. The reasons or plans don't matter, this is what happened. If you think this isn't mismanagement and are willing to excuse this kind of behavior (for the 3rd year in a row, mind you) then you are a much more forgiving customer.

If this is how Google handles what they call the biggest Android release and the first time they've made phones available on all carriers, the first time they're trying to advertise Android, then really it puts things into perspective on how poor a job they've done.

Neither Darth Spock nor Google realize that a pre order shouldn't run "out of stock" since there is no stock to begin with hence the "pre order" process. Peoples time were wasted October 29th.
 
Re: All signs point to the Nexus 6 not being ready for primetime

Google announced pre-orders for OC 29, but apparently don't know the meaning of pre-order. The so called inventory was out of stock in minutes leaving people frustrated all day.
Google didn't give out any details at all about release date, availability, difference or not with carrier versions.
The had embargo's on reviews which won't lift for another 2 weeks.

Above are all facts, not speculation. The reasons or plans don't matter, this is what happened. If you think this isn't mismanagement and are willing to excuse this kind of behavior (for the 3rd year in a row, mind you) then you are a much more forgiving customer.

If this is how Google handles what they call the biggest Android release and the first time they've made phones available on all carriers, the first time they're trying to advertise Android, then really it puts things into perspective on how poor a job they've done.

I agree.

I know it's just a phone, and understand some of what Darth Spock and others are trying to say; but it was an unusual pre order IMHO. I've bought a bunch of Iphones and every Nexus Phone created. What I like about Apple is they announce dates and times, weather it's a pre order or regular order. It's funny because this is not the first time I've talked about this on this forum (for other Android phones or devices). Android launches in general don't compare to Apple, that's just the way it is.

I've had every Nexus phone but didn't get them all on launch day, but most of the orders Google announced dates but no time. The Nexus One, I didn't have any problem getting. The Nexus S, I walked into best Buy and bought outright. Every Nexus launch after those first two had some similarities to this current launch.

The biggest thing I don't like is Google not stating a time when pre orders start. If they stated pre orders were at 1:00PM EST and I missed getting one, while I would be disappointed, it wouldn't bother me nearly as bad. I tried pre ordering an Iphone 6 plus and Apple's site crashed, so I know that things can happen.

It's hard to plan pre ordering something when you don't know what time it was being sold.

Anyway, I've been through this all before, and I'm glad I have somewhere to read and talk about it. Sooner or later we will get the phones.
 
Re: All signs point to the Nexus 6 not being ready for primetime

Apparently this needs clarifying. Crispy I'm quoting you on this because the points you make resemble those being made across multiple boards but this can be addressed to many people, it is not user specific or personal.

Google announced pre-orders for OC 29,

This would have been fine until this:

but apparently don't know the meaning of pre-order.

I think you mean to say that their plans don't fit your preferences.

The so called inventory was out of stock in minutes leaving people frustrated all day.

Google didn't give out any details at all about release date, availability, difference or not with carrier versions.
The had embargo's on reviews which won't lift for another 2 weeks.

This seems fairly intentional, right? Did they forget to release all of this information? Or are they intentionally releasing this information later?

Above are all facts, not speculation.

This time you were 3 for 4 - but the list of facts or assumptions isn't the problem. The narrative that you and others are putting behind them is the problem. It's the assumption that this was a bungle or a sinister plot, etc is the problem. This isn't uncommon, humans like to jump to conclusions and write their own versions of a fabric to pull together the disconnected observations that they make. In this case, everyone is assuming that it is being handled otherwise than intended or that the OEM's intentions are intended to harm the customer. Both of those assumptions are simply unjustified and the only way to justify them would be to have evidence that supports those respective claims.

The reasons or plans don't matter, this is what happened.

This is what happened ... from your point of view. You're not selling the devices or trying to control information about them, etc. You have a totally different perspective than that of the seller and (I don't say this to be harsh) that makes you supremely unqualified to judge the success of a strategy about which you know less than 1%.

If you think this isn't mismanagement and are willing to excuse this kind of behavior (for the 3rd year in a row, mind you) then you are a much more forgiving customer.

I'm not excusing anything, I'm simply not assuming the worst. My argument is not, "yeah, that was bad but it's okay". It is simply that neither you nor I nor anyone that posts on AC knows anything about the reasons things appear the way they do.

I'm really hoping that you (and a couple others) can see the difference between defending something and choosing not to jump to absurd conclusions and/or assume the worst each time a scrap of information is released - or speculated. The amount of information about this device, this roll-out, the carrier options, etc, etc that comes from credible sources is nearly nothing. It's all stupid people crying wolf based on their own prejudices and then unfortunately some of our members hear those things and assume the sources are credible and then start propagating the same misinformation.

My argument is not, "it's all good, Google can't make mistakes". It is also not telling people that they shouldn't be disappointed or frustrated that the roll-out didn't match their idea of how it would go. But that's not commentary on the rollout, that's commentary on the person making assumptions. My argument is merely, "let us try to get some actual information before condemning everyone". It is very difficult to get any real information in the mountain of false information being built around this.
 
Re: All signs point to the Nexus 6 not being ready for primetime

*sigh* You know, I'm tired of trying to be "nice" about trying to introduce logical thinking to some of you. This whole thing is starting to come off, to me, as a bunch of whiny children throwing a temper tantrum because mommy and daddy wouldn't buy them the fancy new toy they wanted.

Let's cut out the hyperbole, here. I see some people going as far as calling this a "disaster". Do you even know what a disaster is? A disaster is a tragic event that negatively affects a group of people. If not being able to preorder a new phone you want is your idea of a "disaster", then I can't imagine what kind of sad, sheltered lives some of you live. Even calling it a "botch" is silly.

Those of you that are complaining seem to be assuming that something went wrong, that there's some problem that Google owes you to address. But what if there is no problem? What if preorders were simply open until the first allotment of devices were all reserved, and then they were closed until more units are allotted? Why does Google have to address a "problem" that very likely doesn't exist to begin with? The page says that the device is currently out of stock, and that it will be open to purchase again at a later date. That's really all that needs to be said, on Google's end.

There's nothing at all to suggest that there's some kind of problem or screw up, aside from the ramblings of some cry babies on a few Internet forums that are upset that they weren't able to get a preorder in. Like I've been saying, I want a Nexus 6 just as much as anyone else, but if I can be mature, rational, and understanding about it, why can't the rest of you? So we'll have to wait a few more weeks to be able to get one. What's the big deal? Aside from T-Mobile saying it'd be available on the 12th, there's been no concrete release date, to begin with. It's not like Google said "It'll be available on this date" and then delayed it indefinitely.

I'm sorry to be harsh, but geez, some of you people just really need a reality check.
 
re: Google Nexus 6 Preorder Info & Reviews

Good Lord this thread just took a turn for the worse.
 
Re: All signs point to the Nexus 6 not being ready for primetime

*sigh* You know, I'm tired of trying to be "nice" about trying to introduce logical thinking to some of you. This whole thing is starting to come off, to me, as a bunch of whiny children throwing a temper tantrum because mommy and daddy wouldn't buy them the fancy new toy they wanted.

Let's cut out the hyperbole, here. I see some people going as far as calling this a "disaster". Do you even know what a disaster is? A disaster is a tragic event that negatively affects a group of people. If not being able to preorder a new phone you want is your idea of a "disaster", then I can't imagine what kind of sad, sheltered lives some of you live. Even calling it a "botch" is silly.

Those of you that are complaining seem to be assuming that something went wrong, that there's some problem that Google owes you to address. But what if there is no problem? What if preorders were simply open until the first allotment of devices were all reserved, and then they were closed until more units are allotted? Why does Google have to address a "problem" that very likely doesn't exist to begin with? The page says that the device is currently out of stock, and that it will be open to purchase again at a later date. That's really all that needs to be said, on Google's end.

There's nothing at all to suggest that there's some kind of problem or screw up, aside from the ramblings of some cry babies on a few Internet forums that are upset that they weren't able to get a preorder in. Like I've been saying, I want a Nexus 6 just as much as anyone else, but if I can be mature, rational, and understanding about it, why can't the rest of you? So we'll have to wait a few more weeks to be able to get one. What's the big deal? Aside from T-Mobile saying it'd be available on the 12th, there's been no concrete release date, to begin with. It's not like Google said "It'll be available on this date" and then delayed it indefinitely.

I'm sorry to be harsh, but geez, some of you people just really need a reality check.

Jerry Hildebrand called it a "total fail". Tim at Droid Life called it a "fiasco". the guys at Phandroid called it a "disaster".

maybe you can be "nice" and try to "introduce logical thinking" to them?
 
Re: All signs point to the Nexus 6 not being ready for primetime

*sigh* You know, I'm tired of trying to be "nice" about trying to introduce logical thinking to some of you. This whole thing is starting to come off, to me, as a bunch of whiny children throwing a temper tantrum because mommy and daddy wouldn't buy them the fancy new toy they wanted.

Let's cut out the hyperbole, here. I see some people going as far as calling this a "disaster". Do you even know what a disaster is? A disaster is a tragic event that negatively affects a group of people. If not being able to preorder a new phone you want is your idea of a "disaster", then I can't imagine what kind of sad, sheltered lives some of you live. Even calling it a "botch" is silly.

Those of you that are complaining seem to be assuming that something went wrong, that there's some problem that Google owes you to address. But what if there is no problem? What if preorders were simply open until the first allotment of devices were all reserved, and then they were closed until more units are allotted? Why does Google have to address a "problem" that very likely doesn't exist to begin with? The page says that the device is currently out of stock, and that it will be open to purchase again at a later date. That's really all that needs to be said, on Google's end.

There's nothing at all to suggest that there's some kind of problem or screw up, aside from the ramblings of some cry babies on a few Internet forums that are upset that they weren't able to get a preorder in. Like I've been saying, I want a Nexus 6 just as much as anyone else, but if I can be mature, rational, and understanding about it, why can't the rest of you? So we'll have to wait a few more weeks to be able to get one. What's the big deal? Aside from T-Mobile saying it'd be available on the 12th, there's been no concrete release date, to begin with. It's not like Google said "It'll be available on this date" and then delayed it indefinitely.

I'm sorry to be harsh, but geez, some of you people just really need a reality check.

first world problem.

Posted via the Android Central App
 
re: Google Nexus 6 Preorder Info & Reviews

@ All,

The thread is open again but let's keep a few things in mind.

Be polite, be respectful of each other and not allow ourselves to get personal. Everything ongoing is more speculation by all until we hear something official from Google stating a delay or pushed back date.

The only key part I have paid attention to is currently their is no final release OS of Lollipop Android 5.0 and until they do it is entirely possible something could change. However I believe Google will do their best to meet the ship dates they have set. If not, then will see some complaining but its not the end of the world.

So please continue and just keep things in here civil and don't beat yourself up over this. It's an exciting device with new OS but end of the day... Its just a phone :)


Paul
Moderator Team Leader @ AC

Sent from my HTCONE using Tapatalk
 
re: Google Nexus 6 Preorder Info & Reviews

Does anyone know how to have a combined inbox for the new gmail 5.0 app for all my accounts ???
 
Re: All signs point to the Nexus 6 not being ready for primetime

Jerry Hildebrand called it a "total fail". Tim at Droid Life called it a "fiasco". the guys at Phandroid called it a "disaster".

maybe you can be "nice" and try to "introduce logical thinking" to them?

I am holding out for November 12 and see what happens.... I hope for the sake of the few that were able to "Preorder" their devices ship and are delivered before or around November 12.... If for whatever reason I can walk into a T-Mobile store and walk out with an unlocked Nexus 6 on November 12 and the few that did order from the play store have to seriously wait until November 21.... Maybe it was a good thing I didn't get through..... and then we get a whole new thread of people upset they ordered on October 29 and they are still waiting....

Just have to wait and see what happens.... But I am over the Play store fiasco....
 
re: Google Nexus 6 Preorder Info & Reviews

I think there is no problem with disagreements and healthy debate of the kind we have in this thread (as long as people are respectful). Because this is what passionate people do !

I'm going to agree and disagree with Darth Spock. The way things are unfolding is business as usual for Google, I'm sure this isn't an accident or 'disaster' from their POV and maybe they are doing this exactly as planned.

But the thing is - from a customers POV, esp a new customer who hasn't been through the Nexus order mess before, it is a total mess. And that's really the only thing that matters when you sell something - first impressions and customer service. This is what I meant when I said that the reasons/intentions don't matter. Even if Google is planning this slow trickling of news and total lack of clarity about phone versions, it doesn't mean I as a customer am not frustrated by it.

The Nexus line is never going to be a big seller - its a niche product for geeks. Even more so now with its big price and big size. So in a way none of this really matters - people who were going to buy one still will (like me) even after all the delays etc. Those who weren't (most people) won't care - they won't see it in stores and certainly don't follow sites like this. And Google knows this which is why they aren't worried.

When Apple gives a phone to carriers, they have to make sure the release goes well and is available to people on the day they announced. Billions of dollars and their entire company depend on it.

For Google, Nexus is just a side project, it doesn't generate much revenue if at all and is treated as such.
 
re: Google Nexus 6 Preorder Info & Reviews

The Nexus line is never going to be a big seller - its a niche product for geeks. Even more so now with its big price and big size. So in a way none of this really matters - people who were going to buy one still will (like me) even after all the delays etc. Those who weren't (most people) won't care - they won't see it in stores and certainly don't follow sites like this. And Google knows this which is why they aren't worried.

I agree with you in a huge way that there is one way that I think would have made customers happier and Google's process look better. On October 15th say, "On November 12th the Nexus is coming. Then don't say a word about anything to anyone until November 12th. Don't run a pre-order, put it on shelves and in the Play Store and everywhere and everywhere within 2 hours after you announce it. That or don't even do the October teaser. Just keep everything silent until you're ready to rock with everything. That'd have worked too.
 

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