Google Pixel XL - Preorder /order/shipping thread

[awinash]

For those that ordered from the Google Store--when your "Preordered" status changed, was the change in status reflected on your general Order History page? Do you need to click on Order Details to actually see any change in order status? Namely, will your Order History page still say "Preordered" with the actual Order Details saying "Pending" or will the status be changed on both the Order History page and the Order Details page? Thanks!

For me, it changed on both the pages. I don't see any reason why it would change in one and not change in the other. I'm sure, those statuses are both pointing to the same variable.

 

[Momof9Blessings]

I have not ordered one yet.... But I am on a "waiting list" at BB if someone decides not to get one.... Right now, I can only order the XL from Verizon and they are saying Dec 2....

Anyone think that might change to later if I wait? Or are they expecting to have a whole bunch more in the next month or so....

 

[AndroidBirdie]

While everyone is getting impatient waiting for their ordered phones, I'm here waiting for this phone to at least be available in my country

 

[awinash]

While everyone is getting impatient waiting for their ordered phones, I'm here waiting for this phone to at least be available in my country ??????

I hear you. It's a bummer the release wasn't global! I have friends and family in other countries waiting for the release!

 

[stockandroidguy]

Finally got a CSR with some real answers. It says I will receive my phone between 10/25-10/26 and I paid for overnight shipping. After talking to so many CSR of a definitive answer, as to what my "pending" status means he finally admitted that they currently dont have stock and they are waiting to receive stock and then my order will ship. The reason as to what it means when you order and it says "Ship by" which in my case was the 10/25 it is still an estimation and it meant that the computer sees they are in stock when it could be right but it doesn't know if it is allocated to an order already. At the end of the day the estimated dates me nothing because it is Google's best guess that stock will be available for those days.

 

[DoWhatIDo]

Finally delivered by FedEx. My parents went to my apartment to wait for it. FedEx just left it at the door. No knock. I ordered during the live event. It was shipped on the evening of 10/20 and was just delivered. Now to wait for them to ship my live case.

 

[FrogVomit]

Mine just went from Pending to Processing, so probably shipping today, which is a day late (still says October 24-25 delivery date). Black 32 XL ordered from Fi on the 21st.

 

[Easton091]

Mine just went from Pending to Processing, so probably shipping today, which is a day late (still says October 24-25 delivery date). Black 32 XL ordered from Fi on the 21st.

Same here. Ordered same day as you and just changed from pending to processing.

 

[blackmetalhorde]

Just went from pending to processing as well. Pending charge on my account. Ordered 10/6 with delivery promised 21-24.

At this point the fact that the status has updated is fine with me!

Update: Shipped!

 

[GDotHello]

I'm just here for the contest...

 

[awinash]

My phone is about an hour away from home but it'll be delivered tomorrow. The tracking updated after 4 long painful days of waiting. The day the shipping label was created on 10/20, it showed a delivery date of 10/26. The next day, the delivery date changed to 10/27 and since then, there wasn't any movement and the device was sitting at Bloomington, CA. About half an hour ago, the tracking shows a town an hour away from home and the delivery date again went back to 10/26.

Now, I need to update my WFH notice from 10/27 to 10/26! Wish I can pick it up from the FedEx hub.

 

[deadlydreamx]

Has anyone ordered the blue one and received it yet? I've been on the wait list for what feels like forever.

 

[stockandroidguy]

My order just went from pending to processing here's hoping it does ship today and I get it tomorrow since I paid for overnight shipping

 

[timmmmehh]

Just went from pending to processing as well. Pending charge on my account. Ordered 10/6 with delivery promised 21-24.

At this point the fact that the status has updated is fine with me!

Update: Shipped!

Hey I've seen some of your posts and noticed were on the same boat. I ordered my pixel xl 128 GB on the 6th of October (with overnight shipping) and since then it's been pending. I just got off the phone with a rep who basically told me that my order is on hold and I am awaiting shipment once they get more phones in stock. However now that you said yours shipped, it gives me some hope.

If you don't mind me asking, what state are you in?

 

[bigpapa7272]

So does anyone feel like me and think the people who are waiting for the next batch of stock are going to get get the shaft and have their expected dates pushed back?

 

[Steven Robinson2]

So does anyone feel like me and think the people who are waiting for the next batch of stock are going to get get the shaft and have their expected dates pushed back?

I thinking that is exactly what is going to happen. I ordered the phone on launch day and have a Nov 23-25th date. Google probably wants to make sure there is enough stock in stores before shipping any to the suckers who ordered from them directly.

 

[Sundance Clark]

I ordered a Pixel 128 gb through Fi on the 18th with an estimated delivery of Oct 24-25. I called GS who would not tell me anything. They finally transferred me to Fi Support who told me they were out of stock. They were expecting to get stock back in by today. Still no shipping notification though.

Fi support will actually tell you if they have your phone or not.

 

[blackmetalhorde]

Hey I've seen some of your posts and noticed were on the same boat. I ordered my pixel xl 128 GB on the 6th of October (with overnight shipping) and since then it's been pending. I just got off the phone with a rep who basically told me that my order is on hold and I am awaiting shipment once they get more phones in stock. However now that you said yours shipped, it gives me some hope.

If you don't mind me asking, what state are you in?

I live in Pennsylvania, right outside Philadelphia

 

[stockandroidguy]

I ordered a Pixel 128 gb through Fi on the 18th with an estimated delivery of Oct 24-25. I called GS who would not tell me anything. They finally transferred me to Fi Support who told me they were out of stock. They were expecting to get stock back in by today. Still no shipping notification though.

Fi support will actually tell you if they have your phone or not.

My order went from pending to processing mid day. Still Processing. Have a estimated delivery date of 10/25-10/26 since I paid for overnight shipping it is still very possible to get tomorrow although I probably wont. I can affirm that Fi did tell me that it was out of stock and they were awaiting shipment of more phones today.

 

[timmmmehh]

I live in Pennsylvania, right outside Philadelphia

Oh damn, right when I read this message, I checked my status and its processing too! They must be starting to move more shipments, thank god