Google says this blue shift is normal

[imartez]

Could be a bad photograph but my blue shift is more even than that the whole screen looks fairly the same shade compared to that image

Yes, and that is why I want to have the phone swapped. Google is on record saying that they wanted the display to be more color accurate, but it's very difficult to view a photo at any angle that is not dead on straight and have that experience. The blue tint will make all pictures look cooler and dull.

 

[Mike Dee]

Yes, and that is why I want to have the phone swapped. Google is on record saying that they wanted the display to be more color accurate, but it's very difficult to view a photo at any angle that is not dead on straight and have that experience. The blue tint will make all pictures look cooler and dull.

So your shift at extremes is not mostly the same?

 

[imartez]

So your shift at extremes is not mostly the same?

I took a video of it. I'd like to see if anyone else has the same issue on their Pixel. If so, then there will be no need to swap phones.

 

[Mike Dee]

I took a video of it. I'd like to see if anyone else has the same issue on their Pixel. If so, then there will be no need to swap phones.

https://youtu.be/zYz1UTzVkD8

Mine appears even but that's to the naked eye. If you lay it on a flat surface and view it an angle it should fairly uniform in tint or shade.
Mine shifts slightly but it uniform and I hardly notice it during normal usage.

 

[MooMooPrincess]

Honestly keep pressing, QC with LG and Google are complete crap. Everyone who is saying that all phones have a color shift is right but the inconsistency with the 2xl is crazy!!! My note 5 had no where as near of a color shift as my current 2xl and mine isn't even that bad.

Tell them your screen is extremely uneven and grainy, leave out the blue shift to see if that helps. Tell them it makes it extremely hard to see and hurts your eyes.


Also with this issue Reddit would be a better place than Android central.

 

[nelamvr6]

I took a video of it. I'd like to see if anyone else has the same issue on their Pixel. If so, then there will be no need to swap phones.

https://youtu.be/zYz1UTzVkD8

Mine is about the same as that.

But I don't open purely white screens and then check for it. I don't obsess over it. If you try to forget about it and just use your phone how often do you really notice it? And don't answer now, it's obviously something that's weighing on your mind, so you probably will have a tough time getting it out of your mind.

I honestly don't notice it at all on my phone during day to day use. Not even a little.

It's simply part of the properties of an OLED screen.

Yes, Samsung makes better screens, but even their screens have this property to some extent.

I am certain that LG will get better at making OLED panels. In the meantime, we will just have to live with the physical properties of our devices.

Like, for instance, we regularly have to charge our batteries. The battery on the P2XL is excellent, but I still have to charge it. That's a physical property. Another is that if we drop our phones, we could damage them. That's a physical property. Our screens aren't perfect. That's a physical property.

If you honestly can't get past it you'll have to just get a different phone. But I would urge you to try to get past it, the Pixel 2 XL is an awesome phone.

If you do decide to get a different phone, I suggest you don't get another phone with a OLED panel.

 

[nelamvr6]

Honestly keep pressing, QC with LG and Google are complete crap. Everyone who is saying that all phones have a color shift is right but the inconsistency with the 2xl is crazy!!! My note 5 had no where as near of a color shift as my current 2xl and mine isn't even that bad.

Tell them your screen is extremely uneven and grainy, leave out the blue shift to see if that helps. Tell them it makes it extremely hard to see and hurts your eyes.


Also with this issue Reddit would be a better place than Android central.

After this blue tint nonsense started blowing up, I checked the Samsung Galaxy S6 that I had been using for 2 years. You know what? It had the blue tint, and it was every bit as "serious" and "severe" as what was driving people crazy about the Pixel 2 XL. I had been using this phone for 2 years and had never noticed it before. You know why? Because it's a non-issue. period.

 

[MooMooPrincess]

After this blue tint nonsense started blowing up, I checked the Samsung Galaxy S6 that I had been using for 2 years. You know what? It had the blue tint, and it was every bit as "serious" and "severe" as what was driving people crazy about the Pixel 2 XL. I had been using this phone for 2 years and had never noticed it before. You know why? Because it's a non-issue. period.

You're comparing a phone made from a generation 6 plant two years ago that was ahead of it's time selling MILLIONS of phones to a phone made in 2017 at a generation 4 plant that BARELY sells a million phones globally a year. The s6 was ahead of it's time in screen technology and the blue shift was acceptable. The 2 xl is made in lgs generation 4 plant because the generation 6 plant can't yeild results (thus why they got 4 billion from Apple and Google). The pixel 2 xl has literally a 2013/4 screen. While YOU may be ok with it doesn't mean it's not an issue.

If their blue shift is horrible I encourage them to RMA it all day. We paid 1,000 for a device arguably only worth 4-500. If there's an issue RMA it. I submitted for my 5th RMA and I honestly don't care.

 

[nelamvr6]

You're comparing a phone made from a generation 6 plant two years ago that was ahead of it's time selling MILLIONS of phones to a phone made in 2017 at a generation 4 plant that BARELY sells a million phones globally a year. The s6 was ahead of it's time in screen technology and the blue shift was acceptable. The 2 xl is made in lgs generation 4 plant because the generation 6 plant can't yeild results (thus why they got 4 billion from Apple and Google). The pixel 2 xl has literally a 2013/4 screen. While YOU may be ok with it doesn't mean it's not an issue.

If their blue shift is horrible I encourage them to RMA it all day. We paid 1,000 for a device arguably only worth 4-500. If there's an issue RMA it. I submitted for my 5th RMA and I honestly don't care.

Your arguments make no sense whatsoever.

Samsung's screen had "acceptable" color shift, but LG, which is at this point even earlier in its OLED screen program than Samsung was in theirs at that point, can have no color shift at all?

You can do what you want. But eventually Google is going to say no. And I will side with them.

 

[Zendroid1]

My S8+ has blue shift, my iPhone X has blue shift, and guess what? So does my 2 XL.

 

[killersnowman]

You could just claim some other thing wrong with it. Ive seen posts on this forum of ppl getting phones swapped for tiny little software issues. They are obviously not going to start swapping out phones because of the screen as its a known issue with no solution. It would be impractical for them to swap out based on something that is present on every phone.

Tell em you gmail wont sync or your camera crashes every time.

 

[mwboost]

The issue only really shows on whites anyway. In my experience anyways.

 

[Forest Dane]

Mine does it but I barely notice it. I almost always looks directly at the screen and if I don't then it almost certainly isn't going to be a white page.
Comparing the screen to to my old 6p is like chalk and cheese, the pixel is 100x better.

 

[briareos4]

You're comparing a phone made from a generation 6 plant two years ago that was ahead of it's time selling MILLIONS of phones to a phone made in 2017 at a generation 4 plant that BARELY sells a million phones globally a year. The s6 was ahead of it's time in screen technology and the blue shift was acceptable. The 2 xl is made in lgs generation 4 plant because the generation 6 plant can't yeild results (thus why they got 4 billion from Apple and Google). The pixel 2 xl has literally a 2013/4 screen. While YOU may be ok with it doesn't mean it's not an issue.

If their blue shift is horrible I encourage them to RMA it all day. We paid 1,000 for a device arguably only worth 4-500. If there's an issue RMA it. I submitted for my 5th RMA and I honestly don't care.

Were your RMAs due to the blue tint? Did you finally get a unit that was acceptable?

 

[MooMooPrincess]

Your arguments make no sense whatsoever.

Samsung's screen had "acceptable" color shift, but LG, which is at this point even earlier in its OLED screen program than Samsung was in theirs at that point, can have no color shift at all?

You can do what you want. But eventually Google is going to say no. And I will side with them.

You choose to be difficult and my argument was clear. Your s6 having an insane amount of blue shift was ok due to the fact it was ahead of it's time for 2015...that's 2 years ago...almost 3...let me repeat that 2 0 1 5. LG is using a generation 4 plant (generation 6 is their highest while Sammy is at generation 10). Our screens are being made at a generation 4 plant and that is unacceptable. Point blank period. The v30 doesn't even have the same inconsistency in blue shift like the 2xl.

We're your RMAs due to the blue tint? Did you finally get a unit that was acceptable?

Nope I wish
RMA 1: extremely muffled sounds, even notifications sounded muffled on 8.0 and 8.1 dp1
RMA 2: I noticed the new imei was different from the replacement box, turns out it was assigned to another person whose name they told me (that's a no-no). Assigning that imei to me was too hard so back it went.
RMA 3: I received a beat up pixel 2 xl box with a cracked screen, speakers were discolored and separated from the screen
RMA 4: this one I just got Monday at 12:44 pm, I noticed a slight burn in of my AOD on my home screen......not even 24 hours later. Turned my phone off for 15 mins and then 1 hour and it persisted. All Google has offered is a case, 25 in credit and giving me accidental for free.

 

[nelamvr6]

You choose to be difficult and my argument was clear. Your s6 having an insane amount of blue shift was ok due to the fact it was ahead of it's time for 2015...that's 2 years ago...almost 3...let me repeat that 2 0 1 5. LG is using a generation 4 plant (generation 6 is their highest while Sammy is at generation 10). Our screens are being made at a generation 4 plant and that is unacceptable. Point blank period. The v30 doesn't even have the same inconsistency in blue shift like the 2xl.

I'm not choosing to be difficult, you're "reasoning" is, well, unreasonable. You don't make any sense.

Color shift is acceptable because the phone was ahead of its time? Huh? That doesn't even begin to make sense!

First, NO PHONE is producing an insane amount of color shift. You are simply being absolutely unreasonable in your expectations, and hypocritical if you are giving the color shift that is evident in the panels of other phones a pass. And color shift IS EVIDENT in ANY OLED display panel if you look for it.

Second, no, it wasn't "ahead of its time", it was a great phone, that's why I bought it. But it didn't break any ground, OLED displays had been around since the Galaxy S2, at least. It was an evolutionary advance, far from a revolutionary advance. And there was nothing about it that would make a "defect" that you now consider "unacceptable" in the Pixel 2 XL for some reason "acceptable" then. The color shift is a NON ISSUE now, just as it was then, and I simply could not care less if you agree with that or not. Get over it.

Third, you simply decided that some "generation" number factory has to be perfect, which is utter nonsense. You don't get to decide anything of the sort. Those "generation" serial numbers are purely arbitrary, for one thing, and Samsung and LG will develop their own technology at the best pace they can muster. I'm certain that both companies are doing their absolute best. Samsung is farther along in their development.

I am certain that LG will get better, and equally certain that Samsung panels will continue to improve. But right now even Samsung's BEST displays exhibit some degree of color shift. I guess you're just plain out of luck.

You are or course within your rights to decide that the display is unacceptable to you. If you decide that the Pixel 2 XL has a display that you can't live with then just buy another phone.

 

[Mike Dee]

The v30 doesn't even have the same inconsistency in blue shift like the 2xl.

I'm not clear what you mean about the V30. It's blue shift is very similar. Are you saying less variance in the amount of blue.

 

[MooMooPrincess]

I'm not choosing to be difficult, you're "reasoning" is, well, unreasonable. You don't make any sense.

Color shift is acceptable because the phone was ahead of its time? Huh? That doesn't even begin to make sense!

First, NO PHONE is producing an insane amount of color shift. You are simply being absolutely unreasonable in your expectations, and hypocritical if you are giving the color shift that is evident in the panels of other phones a pass. And color shift IS EVIDENT in ANY OLED display panel if you look for it.

Second, no, it wasn't "ahead of its time", it was a great phone, that's why I bought it. But it didn't break any ground, OLED displays had been around since the Galaxy S2, at least. It was an evolutionary advance, far from a revolutionary advance. And there was nothing about it that would make a "defect" that you now consider "unacceptable" in the Pixel 2 XL for some reason "acceptable" then. The color shift is a NON ISSUE now, just as it was then, and I simply could not care less if you agree with that or not. Get over it.

Third, you simply decided that some "generation" number factory has to be perfect, which is utter nonsense. You don't get to decide anything of the sort. Those "generation" serial numbers are purely arbitrary, for one thing, and Samsung and LG will develop their own technology at the best pace they can muster. I'm certain that both companies are doing their absolute best. Samsung is farther along in their development.

I am certain that LG will get better, and equally certain that Samsung panels will continue to improve. But right now even Samsung's BEST displays exhibit some degree of color shift. I guess you're just plain out of luck.

You are or course within your rights to decide that the display is unacceptable to you. If you decide that the Pixel 2 XL has a display that you can't live with then just buy another phone.

1. When something is bad but still better than the competition then you can accept that, the s6 WAS ahead of it's time compared to the screens the competition was pumping out in 2015.

2. YOU feel like it's a non issue and people like YOU but y'all are not the majority and thank goodness.

3. I never said a generation factory had to be perfect but those numbers aren't there for nothing, they have certain technology in certain ones, the newer the plant the newer the technology and LG has already admitted generation 4 has not been updated in years.Their best screen factories are used for TV's which means their phones have old tech making their screens which is unacceptable for us as consumers.

4. There should no excuse as to why the blue shift varies so much between devices for a phone that barely sells. Sammy sells millions so I would expect the blue shift variance to be extreme from phone to phone, same for iPhone X. But it's not as bad device from device as it is in the 2xl, and to the majority it's unacceptable. I don't care if you disagree.

I'm not clear what you mean about the V30. It's blue shift is very similar. Are you saying less variance in the amount of blue.

If you look at one v30 to another the variance in blue shift is not that different. I've looked at 30 2xls and one phone had little blue to one having the whole screen turn blue 1 degree off. If Google were selling millions of pixels a year I wouldn't care but they don't. It means LG is keeping too many lower quality screens due to low yeild.

If I get a phone with bad blue shift I would and will RMA it. I've been super lucky in that aspect but many others have not.

 

[nelamvr6]

1. When something is bad but still better than the competition then you can accept that, the s6 WAS ahead of it's time compared to the screens the competition was pumping out in 2015.

2. YOU feel like it's a non issue and people like YOU but y'all are not the majority and thank goodness.

3. I never said a generation factory had to be perfect but those numbers aren't there for nothing, they have certain technology in certain ones, the newer the plant the newer the technology and LG has already admitted generation 4 has not been updated in years.Their best screen factories are used for TV's which means their phones have old tech making their screens which is unacceptable for us as consumers.

4. There should no excuse as to why the blue shift varies so much between devices for a phone that barely sells. Sammy sells millions so I would expect the blue shift variance to be extreme from phone to phone, same for iPhone X. But it's not as bad device from device as it is in the 2xl, and to the majority it's unacceptable. I don't care if you disagree.






If you look at one v30 to another the variance in blue shift is not that different. I've looked at 30 2xls and one phone had little blue to one having the whole screen turn blue 1 degree off. If Google were selling millions of pixels a year I wouldn't care but they don't. It means LG is keeping too many lower quality screens due to low yeild.

If I get a phone with bad blue shift I would and will RMA it. I've been super lucky in that aspect but many others have not.

You say I'm not in the majority. What are you basing that on?

Google has not released any sales figures, neither of us have any idea how many P2XLs there are in the wild.

Not even the majority of members here complain about the color shift, and we're a small community of zealots. It's safe to assume that most of the people who bought one of these phones have no idea that this forum exists.

So what are you basing that assertion on?

 

[MooMooPrincess]

You say I'm not in the majority. What are you basing that on?

Google has not released any sales figures, neither of us have any idea how many P2XLs there are in the wild.

Not even the majority of members here complain about the color shift, and we're a small community of zealots. It's safe to assume that most of the people who bought one of these phones have no idea that this forum exists.

So what are you basing that assertion on?

Obviously not you nor the small community at Android central. Google released sales for the og pixel. That thing was literally shoved down everyone's throat, raved by everyone and it did not sell well at all, like 220,000 units a quarter globally. So based off of that one expects the 2xl not to do well. Especially given it's price tag, lack of carrier availability and the scrutiny it has received. I also had a higher up I was complaining to at Google tell me they have an insane amount of RMA's that regular orders are backordered/shipping late. If it's true then that's not good at all. IF it's true.