Got a used G4, should I worry about bootlooping?

Domestoboto92x

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Mar 24, 2012
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Hello. So me and my mum got a used LG G4, T-Mobile variant (still works great with my country's carriers!) with a leather back and Android 6.0. She switched from LG G Pro 2 and dropped 150USD to get the G4.

I am loving the camera as we speak, but I am extremely worried about G4 BOOTLOOPING AND DYING ON YOU, not when the Internet has claimed that the LG G4 is a LEMON (dangerously defective, it will bootloop at any moment with no warning, thousands of pages on Reddit about it and so on.)

Did I make a terrible mistake with getting this phone or should I not worry too much? (I got the H811 and there's a bit that says 508--) Thank you.

Note 3 + AC App
 
I have a launch day G4 with a 505 serial # it is a few days from being a year old and still works as well as when I got it, except a very rare occasion my wifi disconnects for a few seconds after I upgraded it to marshmallow
 
I will buy a G4 if it was a refurbished or if it's brand new with SN 600+... but used can be a little concern.
 
With a 508 serial number, you should be fine.
My 505 is still going strong.

That said, regardless of what phone you have, frequent and regular backups of the data is important.
 
Ridiculous. Never seen a Android with a Bootloop issue like the LG G4. Mine was on Bootloop at the 10 month mark and this is my first and last LG phone. Apparently other models gave a similar issue.
 
Ridiculous. Never seen a Android with a Bootloop issue like the LG G4. Mine was on Bootloop at the 10 month mark and this is my first and last LG phone. Apparently other models gave a similar issue.

Well it was just a manufacturing defect, lots of Android phones have had manufacturing defects. I had the LG G2 before this and I love their phone except for this one issue. I wish they would have handled it differently.
 
Well it was just a manufacturing defect, lots of Android phones have had manufacturing defects. I had the LG G2 before this and I love their phone except for this one issue. I wish they would have handled it differently.
Yes, but not the way they produced the G4.... A boot loop issue that continues seamlessly to several serial numbers... There is an obviously serious quality issue with LG. I love my LG G3, no issues but my next one is not going to be a LG for sure. Even thought I am happy with my G3, I do not trust LG.
 
It happened to my handset around 7 months in. I'm on a contract so they repaired it. It particularly affects G4s made prior to Aug 2015.

So, if you have one there is no way of knowing. But, then again it's the same with any handset you buy regardless of manufacturer. If you Google 'S7 common problems' I'm sure you will find many users that have complained about a certain issue. There are always a few lemons out there.

Personally I wouldn't worry and just enjoy your G4 ☺️
 
Yes, you should absolutely be concerned. More than just the 505/506 models have the issue and LG doesn't give a damn about their customers or doing what's right.

My G4 took about 7-8 months to self destruct.
 
Yes, but not the way they produced the G4.... A boot loop issue that continues seamlessly to several serial numbers... There is an obviously serious quality issue with LG. I love my LG G3, no issues but my next one is not going to be a LG for sure. Even thought I am happy with my G3, I do not trust LG.

While I understand your sentiment, I personally feel both more and less skeptical about phone manufacturers. From a consumer's perspective, I agree it would have been preferable if LG had realized early on that there was a design or manufacturing flaw in the board layout of the G4 that would eventually cause those many of those boards to fail.

But I also have essentially no knowledge of manufacturing processes. We don't know if it was a flaw in the actual design of the board or whether it crept in during the manufacturing process, and thus whether one could ultimately blame LG or, say, Foxconn for this issue (or whoever is actually manufacturing the phone; if it was manufactured by an LG-owned factory in Korea, it would still be separate from the research & design facility). LIke any smartphone manufacturer, LG doesn't want to give consumers that kind of knowledge, and they are not going to tell you where the problem occurred, only that they 'fixed' it.

I have honestly no idea how hard (or easy) it would be for a manufacturer to spot this particular issue through QA processes alone, although I do believe that phones are usually being stress-tested early on during the manufacturing cycle to find issues just like this one. They are being cooked in ovens, for example, to simulate a large number of heat cycles.

I think it is safe to assume that the initial production run is usually the largest, especially with flagship smartphones that don't sell like hotcakes for much longer than a few months each, so that *if* a major problem like this occurs, it's not going to be easy to manufacture a large number of 'fixed' boards later. (That's why they spend money on stress tests.)

But here's another data point: years ago, by way of example, Nvidia had a similar problem with a wrong or defective substrate on some of their laptop GPUs, which eventually led to a very large number of these GPUs to fail after a certain amount of use (heat-up cycles). An electrical connection broke, and the whole board had to be replaced because the GPU was soldered onto it. I was affected by this, the laptop OEM replaced the motherboard under warranty, but the GPU on the new board had the same issue and died the same way after about the same time. Of course people were upset about it, but many probably also realized that this kind of problem can hit the market leader as well as the smaller players in a highly commoditized market.

At this point, I would posit that a smartphone is a smartphone is a smartphone. The same factories that make iPhones also make Samsung S7 Edges and perhaps the G4/G5s of this world too. Apple, Samsung and Motorola would hate for you to realize this though, because they need and want your brand loyalty. They defeintely do not want you to think of a smartphone as a commodity item.

QA is a problem that isn't easy to solve, and unless you, the consumer, have a deep level of insight into the manufacturing process of each phone you take into consideration (and most likely you do not, because companies are extremely tight-lipped about that), then your best bet is probably to leave brand loyalties behind and strictly buy your next phone based on your own needs regarding features, design, UI/bloatware, security updates, availability of accessories, length of warranty, the reputation of their customer service etc.
 
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I've read everything written here, and you've all just worsened my paranoia about this phone dying or not. I cannot afford to have it bricked, or repaired. My Note 3 is essentially three years old now, and that runs like absolutely new, almost ZERO faults caused by the hardware, no ticking timebomb. I now feel that I bought a paperweight, and I do not know what to do. Should I worry very badly or not, folks say I should not, folks say I should be extremely, IDK what to do...!
 
I've read everything written here, and you've all just worsened my paranoia about this phone dying or not. I cannot afford to have it bricked, or repaired. My Note 3 is essentially three years old now, and that runs like absolutely new, almost ZERO faults caused by the hardware, no ticking timebomb. I now feel that I bought a paperweight, and I do not know what to do. Should I worry very badly or not, folks say I should not, folks say I should be extremely, IDK what to do...!

If I was you I will look to smartphones reviews in Amazon and see which one have the best score. I like the G4 but I can't afford either in buying something that will die in a boot loop. If you have the Note 3, why not upgrade to the Note 4?
 
I've read everything written here, and you've all just worsened my paranoia about this phone dying or not. I cannot afford to have it bricked, or repaired. My Note 3 is essentially three years old now, and that runs like absolutely new, almost ZERO faults caused by the hardware, no ticking timebomb. I now feel that I bought a paperweight, and I do not know what to do. Should I worry very badly or not, folks say I should not, folks say I should be extremely, IDK what to do...!

Plan for the worst, hope for the best.
You have no control over if the G4 bootloops, thus worrying about it serves no useful purpose.
Enjoy your phone and make regular frequent backups of your data.
 
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I have a Note 3 for a backup, and that is a very good phone. So if my G4 fails I'll just put my sim in it and ship off the G4 to LG for repairs. I'm covered and always backup to my Google account.
 
If I was you I will look to smartphones reviews in Amazon and see which one have the best score. I like the G4 but I can't afford either in buying something that will die in a boot loop. If you have the Note 3, why not upgrade to the Note 4?

It's my mum's. Also, I'm waiting for the Note 6 to drop , so the used Note 4 will be even more affordable.
 
I got a used G4 about a month ago with serial 506, not sure how long it was used at this point but works fine. I've read about this problem but don't let it persuade enjoying it...I wouldn't over think things, just use it and enjoy it.

Posted via the Android Central App
 
I got a used G4 about a month ago with serial 506, not sure how long it was used at this point but works fine. I've read about this problem but don't let it persuade enjoying it...I wouldn't over think things, just use it and enjoy it.

Posted via the Android Central App

Oh man, it's a time bomb... It maybe good for the next 6 to 10 months and them the boot loop.
 
Oh man, it's a time bomb... It maybe good for the next 6 to 10 months and them the boot loop.

Fair enough, if it happens I've learned my lesson...thankfully I'm enough into my contract that renewing early isn't much so I'll just get a new device if it happens. But I wouldn't let it drive me nuts until then, I like the device and am enjoying it.

Posted via the Android Central App
 
I've read everything written here, and you've all just worsened my paranoia about this phone dying or not. I cannot afford to have it bricked, or repaired. My Note 3 is essentially three years old now, and that runs like absolutely new, almost ZERO faults caused by the hardware, no ticking timebomb. I now feel that I bought a paperweight, and I do not know what to do. Should I worry very badly or not, folks say I should not, folks say I should be extremely, IDK what to do...!
Bro, chill out! Stop worrying, and just enjoy your phone. It may never happen. It is pointless worrying over this. If it concerns you that much sell it, and buy a different handset.