Having Battery Problems?? Read this post!

[jeff1974w]

maybe i should go to a corporate store.

 

[jeff1974w]

well i just called 2 corporate sprint stores. since i bought it from a 3rd party "sprint authorized retailer" there is nothing they can do for me, and the "authorized retailer" doesnt want to do anything. oh well, guess i'll just wait for my mugen battery

 

[E_Cross]

I purchased a brand new, in the box, factory sealed Samsung Epic Touch 4g last week and I have had nothing but problems with the terrible battery life.

Yesterday I decided to take the battery out of the phone and take a close look at it. I read everything on the battery, and then I noticed something odd......1500mah............wait that cant be right???

So i went onto samsungs site for the phone specs. I read the phone has a 1800mah battery, thats what I thought it should have. So i went to a local sprint store. I explained everything to the saleslady, and she was nice enough to open a brand new, sealed phone for me. It had a 1500mah battery. So she opened another and it had a 1800mah battery.

Something funny is going on here!!!
It seems to make sense to me that if the phone should have a 1800mah battery and only has a 1500mah battery, that could explain the random shutdowns and quick battery drain.

I did. since i dont have the insurance, they want $35 for a new battery, thats why i just bought the mugen.

Needless to say I have purchased the Mugen Slim 1950mah slim extended battery, and hopefully this will resolve the problems.

So check your battery mah........maybe this is why we're having problems!
I have reserved the next post for a update/review of the phone with the mugen battery.

maybe it's just me, but I would have gotten them to get me the right battery, hopefully you did that? I would have thought they would offer to resolve that right away personally.
I have hyperions, let me know how that mugen is after you cycle it in

And there it is, I would turn into super D!ck (in a semi-polite, but cycnical way) at that point, get a picture of the manager and as much info as I could, after I did that about something I got 2 free months of service and a bluetooth headset (which was what the prob was about) for a huge discount. Sprint will usually take care of you, and if they don't, call someone else and try again or tell them you will cancel service, they generally listen. That's how I got my early upgrade on my galaxy and only paid $100

 

[numskul]

If you're having battery problems I feel bad for you so, I got 99 problems but Li-Ion ain't one.

 

[DirkBelig]

1800mAh in mine. Sucks that the label is on the bottom side.

Some of the hysteria and outrage in this thread is appalling. Mistakes happen and if 1500mAh got installed at the factory by accident, it's not evidence of a sinister plot by Sprint to screw you out of the proper battery. Do you think the clerks at the stores are switching in cheaper batteries or are even aware that the batteries may be too low in capacity. They're barely able to explain the features on the 50 models they're selling; how the heck can you expect them to know what the mAh rating should be? They open the box, pop whatever battery is in the box into the phone and if it fits, they power it up and provision it and send the customer on their way. "Battery fits. Turns on. Next please."

I caught some show on cable - want to say it was called Brew Wars - and there was a part about Dogfish Head Brewery bottling their limited-run seasonal Punkin Ale and discovering that their supplier had accidentally sent bottles for twist-off caps instead of the proper bottle opener caps. The had bottled a LOT of the run when the error was caught and they ended up not selling the misbottled beer out of fear it wouldn't stay properly sealed with the wrong caps on even though it passed sealing tests.

It's quite plausible the wrong batteries got packed at the factory by accident. This makes it a Samsung goof, not a Sprint goof.

 

[Furnaceman]

I just checked me phone "Had it for abt 3 weeks" it has the 1800 mah in this one. That Mugen Slim 1950mah sounds like a great investment...I too am not to keen on having the back-door of me baby buldgy, LOL

 

[JayWill]

Some of the hysteria and outrage in this thread is appalling. Mistakes happen and if 1500mAh got installed at the factory by accident, it's not evidence of a sinister plot by Sprint to screw you out of the proper battery. Do you think the clerks at the stores are switching in cheaper batteries or are even aware that the batteries may be too low in capacity. They're barely able to explain the features on the 50 models they're selling; how the heck can you expect them to know what the mAh rating should be? They open the box, pop whatever battery is in the box into the phone and if it fits, they power it up and provision it and send the customer on their way. "Battery fits. Turns on. Next please."

I think you're missing the point Dirk. The angst here is not that the wrong battery came with the phone necessarily, although it is a rather insidious oversight, as it's not a problem that stares the owner in the face. Some people may see their battery once, when they first pop it into the phone, and never look at it again. The problem is with Sprint, or any authorized retailer, not taking a "the customer is always right" stance and swapping the battery without question. The fact the the OP would have been required to pay more money for the battery that should have come with the phone in the first place is the issue.

 

[E_Cross]

my battery says 1500mah also, but doesn't seem to be having any different life then anyone else *shrugs*

in other news...
eh no surprise here, but sprint bent me over.
I only got my upgrade since it was a customer retention issue, they stated that the early upgrade and activation fees would be fully waived, I was wrong, they won't fix it now...

 

[jeff1974w]

UPDATE

I just received my Mugen 1950mah battery. Out of the box the battery has solved my problems with lag.
I also rooted my phone last night and installed the Mugen app which calibrates your phone to the battery.
I will do a review of it after a full day of use tomorrow and post the results in the reserved post #2 on friday.

I also picked up a neat little item to, but i will post that in the accessories section

 

[E_Cross]

I'm curious to know if the "value" 9-11$ a piece 1950mah batteries are as good, I may order one, but having 3 spares seems laughable heh

 

[briandearing]

Thats Crazy! If my stock battery wasn't in my car, I would def check it. I got one of those massive batteries from ebay, a 3600mah. To my surprise, it's awesome lol. I got 10.5 hours of CONSTANT use (Screen just about always on, browsing the web, downloading). I could only imagine how much time I would get if I used it like a normal person LOL.

 

[jeff1974w]

I'm curious to know if the "value" 9-11$ a piece 1950mah batteries are as good, I may order one, but having 3 spares seems laughable heh

my battery was'nt 9-11$, it was around $40. its comparable to a seidio, but seidio doesnt make a slim battery for this phone.

 

[jeff1974w]

so i called sprint and they let me add insurance to my phone and i went back to the "authorized retailer" and they have ordered me a replacement OE 1800mah battery and should be here in a couple of days. though i will be using the mugen, its still nice to have the OE 1800mah since its what i paid for in the first place.

 

[JayWill]

so i called sprint and they let me add insurance to my phone and i went back to the "authorized retailer" and they have ordered me a replacement OE 1800mah battery and should be here in a couple of days. though i will be using the mugen, its still nice to have the OE 1800mah since its what i paid for in the first place.

That's good to hear jeff. Although it won't take too long for the monthly insurance premium to catch up with the battery price hehe. But Sprint insurance can have additional benefits of course. I pay for it, mostly so if I run into any issues, I can walk into a Sprint repair center and get it taken care of with no questions asked (usually).

 

[E_Cross]

my battery was'nt 9-11$, it was around $40. its comparable to a seidio, but seidio doesnt make a slim battery for this phone.

I know your battery was not 9-11$, and I read the thread and saw it was "around $40,"
I was just saying for comparison sakes, I've gone with "knock-off" batteries for my spares and I've had great luck with them. I saw that I could get two chichitech batteries for less then half of one Seido with my Evo4G and I was like hmmm even if the life is just slightly worse I still have two.

^^^ I read stuff

 

[jeff1974w]

seems my problems are a little deeper than just a battery. going to have to get my phone replaced so i'll post my review of the mugen battery with the new phone when i get it.

 

[boriqua2000]

i got it on ebay. its 1950mah slim battery so you dont have to replace the door. got it for $40.95 w/free shipping.

I paid 54.99 for a 3200 mah at mobilecityonline.com. It does come with a bigger battery door but it really isn't too bad. In fact it feels alot better than before

 

[IAmSixNine]

Thats Crazy! If my stock battery wasn't in my car, I would def check it. I got one of those massive batteries from ebay, a 3600mah. To my surprise, it's awesome lol. I got 10.5 hours of CONSTANT use (Screen just about always on, browsing the web, downloading). I could only imagine how much time I would get if I used it like a normal person LOL.

I got a 3800mAh battery from Ebay, its a ferocity mobile battery. After 3 days of using it i am not happy with it. I am going to give it a full week before i return it.
I was wondering what brand your battery is?