I've had my S4 for a month now with Verizon. I just noticed that my camera folder in my gallery is missing along with all my photos that were in it. Something similar happened to my last 2 phones. My 2 previous phones were both Samsung Reverbs with Virgin Mobile. I had over 500 pics that were somehow corrupted. They did not disappear but when I would try to open one, the phone would freeze. I spent 3 hrs at Best Buy swapping out my phone (I went through 11 phones while with Virgin Mobile for 2 yrs). The 2nd Reverb had the same problem. I just wasted 3 hrs! They came to the conclusion that my memory card was corrupt and I should replace it and take the old one, put it in my laptop and onto a flash drive and then run a program to find the virus. I did put them on a flash drive, but have not ran a virus check. I then upgraded with Virgin to the S3. Had no problems with the phone, but when I first got it I could not make calls and they double billed me to fix the problem. After going through so many phones with them and their terrible customer service I was fed up and went on a family plan with Verizon. Fast forward to July 13, 2013. New phone, new carrier, new memory card and now my camera folder is gone. I go to Verizon for help. By process of elimination they say it must be either a freak thing with my gmail account or one of my apps. They factory reset my phone. We take a few pics and now I wait to see if they disappear. I have not reinstalled any of my apps yet or set up email accounts. I don't use gmail for anything other than downloading apps on my phone and google +, which I don't even really use. The apps I had were 1) brightest flashlight, 2) stopwatch/timer, 3) backgammon, 4) my bank LBSFCU (fairly new app), 5) fooducate, 6) sms backup, 7) Zillow, 8) minions game (my grandkids downloaded), 9) another game Four across, 10) shazam. I think that's it. The first 3 apps have been on all my phones. The other 2 games were not on any previous phones and apps 4-7 were also on the Reverbs. Then there are the preinstalled apps but I've only used a few. Oh, also had Google voice and google translate apps. I don't see how any app or gmail would have anything to do with my camera folder but hey....what do I know? That's why i'm here. Please help if you can. Thank you!
UPDATE 8/14/13: After factory reset, took a few pics. Next day still there. I downloaded 3 apps and set up 2 email accounts. One Yahoo, one GoDaddy, Later, pics gone. Deleted apps, kept email. So far, pics still there. This is baffling!
UPDATE 8/14/13: After factory reset, took a few pics. Next day still there. I downloaded 3 apps and set up 2 email accounts. One Yahoo, one GoDaddy, Later, pics gone. Deleted apps, kept email. So far, pics still there. This is baffling!
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