Help! Contacts not showing names on text messages after replacement from Google

OUGrad05

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May 24, 2014
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Google sent me my 4th phone via replacement today, Pixel 2XL. Unlike past exchanges, something is up with my contacts.

When pulling the messages app up, I have 95% phone numbers and 5% names. Weirdly clicking on a number it will then tell you the person's name but I can't just see the names from the messages screen.

I have turned off sync and re-enabled, I've also checked other contacts settings. First time I've had this issue and been unable to solve it.

Any tips? It's on Android 9, I feel like maybe I'm just missing something? This is a major PITA but all contacts show under contacts so I can work around it, but surely there's a way to fix it.
 

GSDer

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Jan 30, 2011
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Did you copy the data from the old phone directly, use a Google backup or setup as New?
If it's a big deal I'd suggest a Factory Reset and setup as New (you'll still get your contacts from your Google account).
 

OUGrad05

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May 24, 2014
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Did you copy the data from the old phone directly, use a Google backup or setup as New?
If it's a big deal I'd suggest a Factory Reset and setup as New (you'll still get your contacts from your Google account).
It's a brand new phone why would I need to do a reset again?

It followed the Google transfer instructions as I have done on the prior three pieces of ****
 

OUGrad05

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Caved and called google Tech Support. Some sort of bug with copying info over, and the country code getting dropped on the transfer, after a lot of troubleshooting, I removed my google accounts from the phone, restarted, added my google account back and that solved it.
 

GSDer

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It's a brand new phone why would I need to do a reset again?
It followed the Google transfer instructions as I have done on the prior three pieces of ****
Because it was possible that something went wrong during the transfer process.
And it turns out from your final post that's exactly what happened. Hmm, go figure...