When logged onto the server it reports update available and downloads. I receive a message Android System Update, processing package then restarts. But I then get a message, software update unavailable. the phone restarts and I receive a message "Software cold not be installed". This entire process can be repeated with the same results. I have seen two different error codes 0X11104 and 0X1123004 but this is a brand new phone! Tried all of the suggestions from AT&T, LG and Consumer Cellular with same results. I have seen on threads where the LG V30 AT&T Oreo update is available for the H931 (H93120C). However I can't find this KDZ file anywhere. Very frustrating and I would appreciate any help! Thanks In advance!