Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
- Thread starter ssj100
- Start date
- Feb 6, 2017
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
You don't count,lol just kidding.
Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
That's worrying. I'm still on .41, but May update should be coming soon I would think, which should update the Phone app too hopefully. Will report back when I can.
I have .43 and still have this problem
That's worrying. I'm still on .41, but May update should be coming soon I would think, which should update the Phone app too hopefully. Will report back when I can.
Mathrania
Well-known member
- Jul 3, 2017
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
This is strange, i opened another thread about this issue. I am on 12.1.10.43 on Canada Unlocked S21ULTRA. I do still see this happening. I have reported this to Samsung via phone app - three dots - Contact us. It sends the logs. It seems inconsistent, i thought, but as per the OP, it exactly happens if the phone is idle for a bit.
Hope Samsung fixes it.
This is strange, i opened another thread about this issue. I am on 12.1.10.43 on Canada Unlocked S21ULTRA. I do still see this happening. I have reported this to Samsung via phone app - three dots - Contact us. It sends the logs. It seems inconsistent, i thought, but as per the OP, it exactly happens if the phone is idle for a bit.
Hope Samsung fixes it.
Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
Thanks for the post. So it does make me wonder if the user (@bhatech) who reported being on version .43 and that the issue is fixed didn't actually test this out properly when he thought it was fixed (he doesn't actually use the default Phone app, and only tested it because I asked nicely!).
The key thing is that the phone needs to be idle for a bit - basically if the phone is idle for >60 seconds (it may be slightly less), you will be able to reproduce this. If it's not idle for long enough (<10-20 seconds), then the issue doesn't appear.
As I said, I reproduced it following a factory reset and in safe mode, which means this should be a universal bug for the S21 (Ultra) series. I think not many people have reported it because they haven't noticed it (they don't rely on AOD or lockscreen notifications), they haven't received missed calls following an idle period, they haven't received missed calls full stop, or they use a different app for phone calls (eg. Google).
Thanks for the post. So it does make me wonder if the user (@bhatech) who reported being on version .43 and that the issue is fixed didn't actually test this out properly when he thought it was fixed (he doesn't actually use the default Phone app, and only tested it because I asked nicely!).
The key thing is that the phone needs to be idle for a bit - basically if the phone is idle for >60 seconds (it may be slightly less), you will be able to reproduce this. If it's not idle for long enough (<10-20 seconds), then the issue doesn't appear.
As I said, I reproduced it following a factory reset and in safe mode, which means this should be a universal bug for the S21 (Ultra) series. I think not many people have reported it because they haven't noticed it (they don't rely on AOD or lockscreen notifications), they haven't received missed calls following an idle period, they haven't received missed calls full stop, or they use a different app for phone calls (eg. Google).
Mathrania
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- Jul 3, 2017
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
https://photos.app.goo.gl/QU52Q1CnVZgLWnHM8
Here is the demo
https://photos.app.goo.gl/QU52Q1CnVZgLWnHM8
Here is the demo
felloffthetruck
Trusted Member
- Mar 31, 2013
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
Did you get this problem fixed (missed call notification) ?
Did you get this problem fixed (missed call notification) ?
felloffthetruck
Trusted Member
- Mar 31, 2013
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
Sorry, I didn't even look at that video.
No, see it is still there. Not sure how to get that fixed
Sorry, I didn't even look at that video.
felloffthetruck
Trusted Member
- Mar 31, 2013
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
I'm noticing that my missed call notification will show up sometimes about an hour or so after receiving the call.
eBay & PayPal notifications, fuggedaboutit :-\
I'm noticing that my missed call notification will show up sometimes about an hour or so after receiving the call.
eBay & PayPal notifications, fuggedaboutit :-\
- Feb 6, 2017
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
What about in safe mode ?
Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
To be honest, I think this is a separate issue to my original post.
As I keep repeating, it's a very specific issue, and the steps to reproduce it are given quite clearly I hope.
I haven't actually seen anyone say convincingly that they don't have this specific issue too.
To be honest, I think this is a separate issue to my original post.
As I keep repeating, it's a very specific issue, and the steps to reproduce it are given quite clearly I hope.
I haven't actually seen anyone say convincingly that they don't have this specific issue too.
Mathrania
Well-known member
- Jul 3, 2017
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
Its happening to me same as you described in your post. Am I missing something?
Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
I was responding to "felloffthetruck" above. I think his issue is different.
Yes, you are one of many who have managed to reproduce the issue described in the OP.
I was responding to "felloffthetruck" above. I think his issue is different.
Yes, you are one of many who have managed to reproduce the issue described in the OP.
Mathrania
Well-known member
- Jul 3, 2017
- 453
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
I have reported to Samsung Members. The mods there are as useful as the Samsung Support is. What do you think we should do to bring it to the attention of Samsung.
- Feb 6, 2017
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
That bad the Mods there lol
Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
Today I received the Security Patch Level 01 May 2021 on my Galaxy S21 Ultra 5G. The phone app has been updated from the previous version 12.1.10.41 to 12.1.20.9. With this update the "Missed Call Notification Issue" has been fully resolved. Now if I keep my phone unused for even 15 minutes and then make a call to my phone from another phone but do not answer the incoming call so as to simulate a "Missed Call" the Notification Icon immediately shows up on the lock screen
Previously if my phone would get a call say after 2 minutes of non-use and the call remained unanswered the "Missed Call Notification" would not show up
Hope this helps
Today I received the Security Patch Level 01 May 2021 on my Galaxy S21 Ultra 5G. The phone app has been updated from the previous version 12.1.10.41 to 12.1.20.9. With this update the "Missed Call Notification Issue" has been fully resolved. Now if I keep my phone unused for even 15 minutes and then make a call to my phone from another phone but do not answer the incoming call so as to simulate a "Missed Call" the Notification Icon immediately shows up on the lock screen
Previously if my phone would get a call say after 2 minutes of non-use and the call remained unanswered the "Missed Call Notification" would not show up
Hope this helps
Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
Appreciate your post and information - good to hear! I'm still waiting for the May update, but this gives me some hope!
Appreciate your post and information - good to hear! I'm still waiting for the May update, but this gives me some hope!
Mathrania
Well-known member
- Jul 3, 2017
- 453
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Re: Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD
Wonderful!!! Thanks for sharing. I should be getting may update next week (May 18/19).
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