Help! Play Store has immense background data usage

[AC Question]

Hello everyone! This is happening on a Samsung Galaxy S7. Google Play Store used 847 MB of background data between the 1st and 27th of June (for whatever reason). To stop it from doing that we turned off background data usage for the Play Store on the 27th. However, it still used 47 additional MB of data the day afterwards (28th).

How can we stop it from doing that? This is really screwing up the data plan.
Hoping for quick help!

Screenshots: imgur.com /a/Z3nRJ

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[Javier P]

Welcome to the forums. Which option do you have selected in Play Store settings - auto-update apps?

 

[Gomox]

Welcome to the forums. Which option do you have selected in Play Store settings - auto-update apps?

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Hey it's OP - I forgot to log in before posting :'D

Thank you! This may have been the solution already - it was set to always update!


EDIT: I hope it is fixed now and will let you know tomorrow. Strangely a friend of mine had a similar problem but with automatic updates turned OFF. Play Store is strange sometimes..

 

[Javier P]

Hey it's OP - I forgot to log in before posting :'D

Thank you! This may have been the solution already - it was set to always update!

Yeah, that was my first thought, all that background data could be from apps auto-updating over mobile. It could kill any limited data plan.

 

[Rukbat]

It could kill an unlimited data plan also, Javier. After some point, they throttle you - to about 1X speeds, so updating a small app could take all day. And if you keep letting a phone do that, they may just cut off the data connection until the next month.

 

[Gomox]

Okay guys, so we turned off auto updates as suggested, but still the play store started updating apps while being on mobile data. Any more suggestions? =/

 

[Javier P]

Okay guys, so we turned off auto updates as suggested, but still the play store started updating apps while being on mobile data. Any more suggestions? =/

That's strange. Try this. Select, in the Play Store, any of the apps that auto-updated, tap on the three dots top right and make sure that the individual auto-update box is not checked.

I'll move your thread to the S7 for better visibility.

 

[Gomox]

So apparently the Play Store tried updating ITSELF (but didn't succeed as the mobile internet has been slowed down because of the data plan rn). It didn't try to update any apps but ITSELF.