Member #361723Join DateNov 2013Posts1PhoneHTC Rezound
Today 08:28 PM
#1
Help please: HTC Rezound not connecting incoming or outgoing calls
Recently purchased a new HTC Rezound to replace damaged HTC Rezound.
After set-up of the phone... text, data, email are all working fine, but calls (incoming and outgoing) start to complete and then disconnect/drop. On some outgoing calls I hear the Verizon prerecorded message "Welcome to Verizon,,, your mobile number is either inactive or invalid...", but in most cases an outgoing call never completes even that far. I visited a Verizon store and spent an hour there after and hour with technical support while there in addition to earlier calls to tech support. Any ideas. Thank you very much.
Today 08:28 PM
#1
Help please: HTC Rezound not connecting incoming or outgoing calls
Recently purchased a new HTC Rezound to replace damaged HTC Rezound.
After set-up of the phone... text, data, email are all working fine, but calls (incoming and outgoing) start to complete and then disconnect/drop. On some outgoing calls I hear the Verizon prerecorded message "Welcome to Verizon,,, your mobile number is either inactive or invalid...", but in most cases an outgoing call never completes even that far. I visited a Verizon store and spent an hour there after and hour with technical support while there in addition to earlier calls to tech support. Any ideas. Thank you very much.
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