Help!! Unable to print/save as PDF from mobile

[Brandi Rubio]

Im on a samsung galaxy s9, ive rebooted phone, cleared caches from all system and downloaded printing and pdf related apps, ive reset all phone settings, uninstalled and reinstalled print service plug-ins, and nothing works. I grt an error message when i hit 'save as pdf" button on print preview screen telling me to check the printer I'm using and my screen reverts back to doc/page ive tried printing to pdf. I check downpoad folder only to find that the pdf that was supposedly generated is 0gb and no file actually saved. Need help asap as i had been able to print and save as pdf without issues in the past. Any help is appreciated!!

 

[mustang7757]

Hi, welcome to AC!

You using the stock built in pdf?

Have you tried going into settings >apps>3 dots upper right corner tap and reset app preferences?

 

[mustang7757]

[Moved your question to s9 forums for specific traffic]