How to retrieve files from pixel 3a

[Android Central Question]

My girlfriend recently dropped her phone and completely shattered the screen. The phone still works as you can feel the vibrations. The phone has restarted at this point and cannot be open. Since you can't use the screen to type in the pin, and you can't use the finger print until you first use the pin. Plugging into my laptop only makes the phone appear as other devices and cannot be opened to check the files. I tried to use other methods and they all require usb debugging. I found one method where you can display the phone screen on a tv with a dongle that has hdmi. I tried this on my s9 and it worked. But plugging in the pixel 3a doesn't display anything on the tv. I feel like ive tried everything and her files might be gone for good. Can anyone help me with this?

 

[mustang7757]

If the phone was regularly backed up she should be able to llog in her account with next phone and get things backed up back .

'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! If she wasn't backing up her data on a regular basis, then your only option is to get the screen fixed.