help with black screen of death on a working display

[Jake_Bu]

Hello!
need some help with my note 5. dropped it a few weeks ago and the display broke. got a new screen and replaced the broken one. now when i try to turn it on, after i see the note 5 logo the screen goes black and there is no display. BUT the screen is responsive as i can hear the sounds of me pressing stuff i cant see and there is back light. its just black screen.
any help will be appreciated!

 

[mustang7757]

Hello!
need some help with my note 5. dropped it a few weeks ago and the display broke. got a new screen and replaced the broken one. now when i try to turn it on, after i see the note 5 logo the screen goes black and there is no display. BUT the screen is responsive as i can hear the sounds of me pressing stuff i cant see and there is back light. its just black screen.
any help will be appreciated!

Hi, did you replace just the glass or the digitalizer also?
Who did the work?

 

[Jake_Bu]

Hi, did you replace just the glass or the digitalizer also?
Who did the work?

hi mustang. i did the work. replaced both screen and digitalizer. thing is that the screen does work. i can see the splash screen and the boot menu.

 

[mustang7757]

hi mustang. i did the work. replaced both screen and digitalizer. thing is that the screen does work. i can see the splash screen and the boot menu.

Maybe something left loose? , might have reopened and if that checks out ok might be the screen and digitalizar are not good quality.

 

[Jake_Bu]

Maybe something left loose? , might have reopened and if that checks out ok might be the screen and digitalizar are not good quality.

the screen is definitely low quality. its not loose connections, i have checked every connection. is there a way to connect the phone to my pc and adjust the settings? maybe the resolution setting is off. i found a post on xda from a guy with the same problem but no one answered him, he said that after he installed a new screen the resolution was off so he went to resolution settings and created the same problem i have.

 

[mustang7757]

the screen is definitely low quality. its not loose connections, i have checked every connection. is there a way to connect the phone to my pc and adjust the settings? maybe the resolution setting is off. i found a post on xda from a guy with the same problem but no one answered him, he said that after he installed a new screen the resolution was off so he went to resolution settings and created the same problem i have.

I'm not sure with adjusting screen resolution through computer, I would think you need equipment like a engineer . If you cant find anymore info on xda forums , then I would suggest taking to repair center so they can have a look .

 

[Jake_Bu]

I'm not sure with adjusting screen resolution through computer, I would think you need equipment like a engineer . If you cant find anymore info on xda forums , then I would suggest taking to repair center so they can have a look .

ok, thanks man!

 

[mustang7757]

ok, thanks man!

Your welcome!
Good luck ..