Help with Nova Prime

[George Nahorski]

I have Nova Prime. My wife and I cannot get Facebook to work for notifications. When we change settings, we cannot get badge count to disappear. FB seems to be the only issue.

Sent from my SM-G920V using Tapatalk

 

[Saros]

I have Nova Prime. My wife and I cannot get Facebook to work for notifications. When we change settings, we cannot get badge count to disappear. FB seems to be the only issue.

Have you installed and configured TeslaUnread for Nova Prime?

 

[sheba510]

Have you verified that Notifications are switched on in Nova? I wasn't getting any notifications either and when I checked the Nova settings the Notifications were switched off. Also, have you downloaded Nova Teslaunread? You can select which apps you want to add to notifications list.

Posted via the Android Central App

 

[George Nahorski]

Yes, I have checked in both places in Tesla for FB. Do you have FB checked twice it once?

Sent from my SM-G920V using Tapatalk

 

[jcp007]

In Notification Bar Watcher, make sure it is toggled on.

Select your apps and make sure that they are toggled on.

 

[George Nahorski]

They are. I either can't get rid of notifications or I don't get them.

Sent from my SM-G920V using Tapatalk

 

[jcp007]

They are. I either can't get rid of notifications or I don't get them.

Sent from my SM-G920V using Tapatalk

First, let's try clearing the app storage cache.

Pull down your Night shade. Settings/Stroage/Cached data/Delete.

 

[Saros]

Yes, I have checked in both places in Tesla for FB. Do you have FB checked twice it once?

Once, here -- Facebook displays under "Misc" for me in the TeslaUnread settings menu, but I don't have the second instance (com.facebook.katana) activated from Tesla's complete apps menu. Perhaps try deselecting that one.

Or, if that doesn't work, try clearing the Facebook app's cache from your Applications Manager as suggested. To double-check, you could also try logging in to your Facebook page with a browser to make sure you're caught up with notifications.

 

[George Nahorski]

I'll try that again Saros. Also cleared cache.

Sent from my SM-G920V using Tapatalk

 

[George Nahorski]

I get notifications. The issue I am having is that I cannot clear the badge count. It stays on 2. Sometimes 1. Then if I check FB in Tesla for facebook.com.katana, uncheck Misc, it gets rid of badge coubt. I beginning to think Nova is not what it was. Frustrated.

Sent from my SM-G920V using Tapatalk

 

[Saros]

I beginning to think Nova is not what it was. Frustrated.

In trying to find a solution to this, there appear to be plenty of reports from people experiencing the behavior you're describing. If it's any consolation though, it does work as intended on my S6. I wonder if an uninstall & reinstall of TeslaUnread would accomplish anything.

 

[George Nahorski]

Saros, Thanks for trying. I've uninstalled Tesla, even Nova. Reinstalled and NOTHING works now. Nova is garbage as far as I'm concerned. My wife has noticed significant battery drain too.

Is there a better launcher because this one clearly is not as good as everyone has tauted.

Sent from my SM-G920V using Tapatalk

 

[Saros]

Sorry to hear your experience has been frustrating. If you're giving up on Nova, there are certainly other options.

 

[George Nahorski]

Nothing works. Huge disappointment.

Sent from my SM-G920V using Tapatalk

 

[Saros]

Potentially silly question: when you did reinstall Nova Prime, did you also reinstall regular Nova first?

 

[George Nahorski]

I believe I did.

Sent from my SM-G920V using Tapatalk

 

[srkmagnus]

I'm not sure why there's problems using Nova...but have you looked at other options aside from Nova? Here's one such app that looks to work, and you should be able to keep Nova if you like everything else the launcher provides: https://forums.androidcentral.com/e...nwall_solutions.notifyer&hl=en&token=fv8QEZgC

 

[George Nahorski]

srkmagnus, I will try this. I reinstalled Nova, then Nova Prime. I'm getting notification badge counts for everything except FB. I even get for Instagram. I'm getting there and your help has been a life saver on this forum. I installed Nova because I was told its the best. I'll move from 1 star to 2.5 right now. I'd rather not try another Launcher. This one seems good on my battery and my S6 seems faster too.

Sent from my SM-G920V using Tapatalk

 

[jcp007]

srkmagnus, I will try this. I reinstalled Nova, then Nova Prime. I'm getting notification badge counts for everything except FB. I even get for Instagram. I'm getting there and your help has been a life saver on this forum. I installed Nova because I was told its the best. I'll move from 1 star to 2.5 right now. I'd rather not try another Launcher. This one seems good on my battery and my S6 seems faster too.

Sent from my SM-G920V using Tapatalk

You can also switch back to TouchWiz and back to Nova again.