Help!!!

[pinkceecee]

I cant use my hanging with friends or words with friends, it now force closes at startup, I have done a factory reset on the phone twice, thinking it just needed a fresh start, maybe i had a program that messed it up, it was all working great both of them, then I got network connection error on hanging with friends and then that was the end, I cant use them at all, I cant even access the menu to look at the faq part or anything, its weird..... Im so lost without my entertainment lol can someone help?:-\