Hi, all of a sudden i cant download any files on my s8+

[Android Central Question]

Apps no problem
Pics no problem
But any clips or video files it'll d/l but come up with a grey box and ! After its done and i go into my gallery.. had no problem up until a few weeks ago.

Thanks for your time

 

[B. Diddy]

Welcome to Android Central! What video format are your downloading, and where are you downloading from? Are the files saving to Internal Storage or the SD card?