Holding back key to enable multi window does not work

[Note 3 user]

Hi!
I read on Google that someone accessed his multi window stripe through holding the back key.
I googled it and learned that this was a common shortcut.
When I got the phone I tried all these multi functions for the keys out but never encountered this function, and neither does it work now that I try it.
What can I do to solve this?? Please help me out!

 

[tech_fan]

My solution was to wipe the device back to the factory and start all over again. It also helped improve the battery life.

Sent from my SM-N900V using Tapatalk

 

[Note 3 user]

Thanks! Doing it asap. Hope it works as it did for you.

 

[dpham00]

Make sure to enable multi window first. If it is enabled then it will show in the notification bar toggle. Then you can hold the back button to toggle it on off. Note that the back button doesn't actually turn it on off just makes the button appear or disappear.

Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

 

[Note 3 user]

Oh! I did not realize that! Thank you!!

 

[Deke218]

I was going to mention what dpham00 posted. Hope you didn't factory reset.

 

[Note 3 user]

No I was not fast enough but thanks for replying and helping me out anyway .