How can I backukp my secure folder data using samsung account web portal?

[Android Central Question]

My phone was locked because of incorrect pattern. The only way I can see is to unlock my phone(Samsung j6 plus) is factory reset. I have backup my other data using Samsung account using web portal. Now I want to backup my secure folder data too. As I can not log into device, this has to be done using web portal. Is there any way I can backup secure folder data without logging to the device. Fortunately locked device has internet connection and I didn't enable remote unlocking feature in the device . Please guide me to backup secure folder data or any unlocking method. Thank you.

 

[mustang7757]

Hi, welcome to Android Forums

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https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

It gets backup to Samsung cloud

 

[anon(10614692)]

If you have a Samsung account you can remotely unlock the device, there's nothing to enable

 

[malintha]

Hi Galactic Zoo

When I trying to unlock the device it says remote unlock is off, can not unlock the device. Please guide me.

 

[anon(10614692)]

Unless you can unlock the phone there is nothing you can do. Secure folder is protected by Knox so it is totally secure. I assume you have tried Android Device Manager? If not, that's your last hope

 

[malintha]

Hi,

Non of above can unlock the phone. I have to say that, the phone was locked because of the incorrect pattern, but I am pretty sure the pattern, it's that much easy to remember. Phone isn't taking my pattern. I can see there are lot of scenario like this. Why Samsung does not giving a solution to this?