How can I connect my work e-mail on S4 via 'microsoft exchange active sync' server?

[AC Question]

Connecting work e-mail on S4 via 'microsoft exchange active sync' server

I run a software update last week and since then I could not receive mails nor update sync calendar on S-Planner.

Removed the account and tried to recreate it via Microsoft Exchange Active Sync but get a message that it cannot connect to the server. It works if I download Outlook app from Google play but does not provide the same features as SPlanner.

Any ideas anyone?

 

[itguyjax8430]

Re: Connecting work e-mail on S4 via 'microsoft exchange active sync' server

I run a software update last week and since then I could not receive mails nor update sync calendar on S-Planner.

Removed the account and tried to recreate it via Microsoft Exchange Active Sync but get a message that it cannot connect to the server. It works if I download Outlook app from Google play but does not provide the same features as SPlanner.

Any ideas anyone?

Welcome to Android Central!

You might need to try to do a factory reset. That usually fixes a lot of issues after the update to Lollipop.